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PRIMECLUSTER GLS for Windows User's Guide 4.3

C.1.1 Cannot Communicate Using Virtual Adapters

Problem

Your system cannot communicate using the virtual adapters.

Cause

The cause may be one of the following:

Action

Follow the procedure below to check that the GLS and OS settings are correct.

  1. Check the status of the virtual adapters by executing the dsphanet command.

    If the status of any virtual adapter remains "Inactive" even though you executed the strhanet command, execute the stphanet command to deactivate all virtual adapters and then re-execute the strhanet command.

  2. Check that there are no duplicate IP addresses of any GLS virtual adapter in the own system.

    Use the following methods to check the IP addresses:

    • Execute the ipconfig command to check IP addresses of the own system virtual adapters.

    • Execute the netsh command to check IP addresses of the own system virtual adapters and physical adapters.

    • Open the Control Panel, [Network Connections] window to check all IP addresses in use in the own system.

  3. Check that there are no duplicate IP addresses of any GLS virtual adapter in remote servers or network devices.

    For details on how to check the IP addresses, refer to the relevant manual of the server's operating system or the network device.

  4. Check that there are no duplicate MAC addresses in the remote node.

    In GLS, GLS virtual adapter MAC addresses are generated automatically.

    You can check the virtual adapter MAC addresses of the own system by executing the print subcommand of the hanetconfig command with the -d option, then cross-check with the MAC addresses of the remote system.
    For more details, refer to "6.2.2.3 print."

    If the address is a duplicate, change it. For more details, refer to "5.2.5 Changing the MAC Address of a Virtual Adapter."

    Note that, in most cases, it is unlikely for an automatically generated MAC address to have a duplicate in a remote system.