PRIMECLUSTER GLS for Windows User's Guide 4.3

6.4.1 hanet_snap

You can use the hanet_snap command to batch collect data for diagnosing problems.

Format

hanet_snap [-s|-g] -f filename

Description

Batch collects data for diagnosing problems. You can collect data from GLS and from Windows. By specifying options, you can specify that only the required data is collected.

Options

-s

Specifies that the minimum amount of diagnostic data for GLS and Windows is collected.

-g

Specifies that only diagnostic data for GLS is collected.

-f filename

Specifies the name of the file to which to save the collected diagnostic data. To save the data to a file in the current folder, specify the file name only. To save the data to a file in a folder other than the current folder, specify the file path name.
You can specify a backup file on a remote computer, but in this case the backup cannot be performed if there is an error in the IP address of that computer or there is any problem with the network settings or the network itself.

The table below shows what data is collected depending on the specified option.

Table 6.14 Collected Data

Item	Details	Option
		None	-s	-g
GLS settings information	Result of hanetconfig print Result of dsphanet Result of hanetconfig version Result of hanetbackup Result of hanetpoll print	Yes	Yes	Yes
GLS log information	Data in log folder	Yes	Yes	Yes
GLS software information	Registry	Yes	Yes	Yes
Internal GLS virtual driver information	Data in driver folder	Yes	Yes	Yes
Windows network information	arp -a at hostname ipconfig /all nbtstat -c net accounts net config server net config workstation net share net statistics server net statistics workstation netsh dump netsh routing ip show filter netsh routing ip show interface netsh routing ip show persistentroutes netsh routing ip show rtmdestinations netsh routing ip show rtmroutes netstat -an netstat -r qprocess quser qwinsta route print	Yes	No	No
Windows system information	date /T time /T systeminfo tasklist /SVC	Yes	Yes	No
Windows log	Event log, etc.	Yes	No	No

Yes: Collected No: Not collected

Examples

1

To save diagnostic data on GLS and Windows to a file named "savedata" in the current folder:

> hanet_snap -f savedata

2

To save diagnostic data on GLS and Windows to a file named "savedata" on the C drive:

> hanet_snap -f C:\savedata

Note

• In safe mode, this command is only available when option -g is specified.