ETERNUS SF Express V15.0/ Storage Cruiser V15.0 Event Guide

2.3.1 ETERNUS4000(models 300, 500), ETERNUS8000(models 700, 900, 1100, 2100) Traps

Event traps are messages reported from a device. If you have any questions about the message contents, refer to the instruction manual for hardware to take corrective actions.

• Notification of component blockage

  Target	Level	Event display	Remarks
  CM Unit	Error	P 010tMM00 CM#MM Fault	t : Type(1-3) MM : Module ID(10-11)
  CM Mantaray SP	Error	P 030tMMnn CM#MM DMA PORT Alarm	t : Type(1-3) MM : Module ID(10-17) nn : Chip No.(0-1)
  CM DI NP	Error	P 040tMMnn CM#MM DI Alarm	t : Type(1-3) MM : Module ID(10-17) nn : Chip No.(0-1)
  CM DI SP	Error	P 0500MMnn CM#MM DI PORT Alarm	MM : Module ID(10-17) nn : Port No.(0-7)
  CM SMC	Error	P 0600MM00 CM#MM SMC Alarm	MM : Module ID(10-11)
  CM MMC	Error	P 0700MM00 CM#MM MMC Alarm	MM : Module ID(10-11)
  CM DI SP/Path	Error	P 0A00MMnn CM#MM DI PORT/PATH Alarm	MM : Module ID(10-11) nn : Port No.(0-7)
  CM Memory:512MB	Error	P 0B1tMMnn CM#MM MEMORY(512MB) Fault	t : Type(1-2) MM : Module ID(10-17) nn : Slot No.(0-3)
  CM Memory:1GB	Error	P 0B2tMMnn CM#MM MEMORY(1024MB) Fault	t : Type(1-2) MM : Module ID(10-17) nn : Slot No.(0-3)
  CM Memory:2GB	Error	P 0B4tMMnn CM#MM MEMORY(2048MB) Fault	t : Type(1-2) MM : Module ID(10-17) nn : Slot No.(0-3)
  CM Memory:4GB	Error	P 0B8tMMnn CM#MM MEMORY(4096MB) Fault	t : Type(1-2) MM : Module ID(10-17) nn : Slot No.(0-3)
  Compact Flash	Error	P 0C0tMM00 CM#MM COMPACT FLASH Fault	t : Type(1-3) MM : Module ID(10-17)
  CM FAN UNIT	Error	P 0D00MM00 CM#MM FAN UNIT Fault	MM : Module ID(10-17)
  CA	Error	P 10ttMM00 CA#MM (on CM#XX) CaType Fault	tt : Type(00-19) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17)
  CA Port	Error	P 11ttMMnn CA#MM (on CM#XX) CaType PORT Alarm	tt : Type(00-19) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17) nn : Port No.(00-01)
  SFP Optical Shortwave	Error	P 1AttMMnn CA#MM (on CM#XX) CaType SFP OPTICAL SHORTWAVE Fault	tt : Type(00,18) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17) nn : Port No.(00-01)
  SFP Optical Longwave	Error	P 1BttMMnn CA#MM (on CM#XX) CaType SFP OPTICAL LONGWAVE Fault	tt : Type(00,18) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17) nn : Port No.(00-01)
  XFP (UndefCA)	Error	P 1CttMMnn CA#MM (on CM#XX) CaType XFP Fault	tt : Type(00-0F) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17) nn : Port No.(00-01)
  FRT	Error	P 4000MM00 FRT Fault	MM : Module ID(F0-F1)
  BRT	Error	P 5000MM00 BRT Fault	MM : Module ID(B0-B7)
  BRT Port/Path	Error	P 5100MMnn BRT PORT/PATH Alarm	MM : Module ID(B0-B7) nn : Port No.(00-07)
  SFP Optical Shortwave (BRT)	Error	P 5A00MMnn BRT SFP OPTICAL SHORTWAVE Fault	MM : Module ID(B0-B7) nn : Port No.(00-07)
  SVC	Error	P 6000MM00 SVC Fault	MM : Module ID(E0-E1)
  CE FAN UNIT	Error	P 710tnn00 CE FAN UNIT Fault	t : Type(1,2) nn : Slot No.
  OPNL UNIT	Error	P 720t0000 PANEL UNIT Fault	t : Type(1,2)
  CPSU	Error	P 730tnn00 CPSU Fault	t : Type(1,2) nn : Slot No.
  BCU	Error	P 75000000 BCU Fault
  BTU	Error	P 760t0000 BTU Fault	t : Type(1,2)
  3.5 Inch DISK	Error	P 80ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Fault	tt : Type DD : DE-ID nn : Slot No.(00-0E) PP : Product ID(Disk) ccccccc : Disk information
  3.5 Inch Disk (Failed Usable)	Error	P 80ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn FailedUse	tt : Type DD : DE-ID nn : Slot No.(00-0E) PP : Product ID(Disk) ccccccc : Disk information
  3.5 Inch DISK (Compare Error)	Error	P 88ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Fault	tt : Type DD : DE-ID nn : Slot No.(00-0E) PP : Product ID(Disk) ccccccc : Disk information
  2.5 Inch DISK	Error	P 81ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Fault	tt : Type DD : DE-ID nn : Slot No.(00-1D) PP : Product ID(Disk) ccccccc : Disk information
  2.5 Inch Disk (Failed Usable)	Error	P 81ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn FailedUse	tt : Type DD : DE-ID nn : Slot No.(00-1D) PP : Product ID(Disk) ccccccc : Disk information
  2.5 Inch DISK (Compare Error)	Error	P 88ttDDnn PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Fault	tt : Type DD : DE-ID nn : Slot No.(00-1D) PP : Product ID(Disk) ccccccc : Disk information
  PBC (15DE)	Error	P 9001DD0N PBC Fault	DD : DE-ID N : Side 0, side 1
  PBC (30DE)	Error	P 9002DD0N PBC Fault	DD : DE-ID N : Side 0, side 1
  PBC Port	Error	P 9100DDNn PBC PORT Alarm	DD : DE-ID N : Side 0, side 1 n : Port No.(0-3)
  SFP Optical Shortwave (PBC)	Error	P 9A00DDNn PBC SFP OPTICAL SHORTWAVE Fault	DD : DE-ID N : Side 0, side 1 n : Port No.(0-3)
  SFP Copper (PBC)	Error	P 9B00DDNn PBC SFP COPPER Fault	DD : DE-ID N : Side 0, side 1 n : Port No.(0-3)
  DEI CABLE	Error	P 9C00DD0N DEI CABLE Fault	DD : DE-ID N : Side 0, side 1
  30 DE FAN UNIT	Error	P D100DD00 DE FAN UNIT Fault	DD : DE-ID
  DPSU (15DE)	Error	P D20tDD0N DPSU Fault	t : Type(1-3) DD : DE-ID N : Side 0, side 1
  BBU CABLE	Error	P D300DD0N BBU CABLE Fault	DD : DE-ID N : Side 0, side 1

• Warning (temperature alarm)

  Target	Level	Event display	Remarks
  CE exhaust temperature alarm (FATAL)	Error	P 7B00EEEE CE OUT TEMP	EEEE : Position information
  CE exhaust temperature alarm (WARNING)	Warning	J 7B00EEEE CE OUT TEMP	EEEE : Position information
  CE intake air temperature alarm (WARNING)	Warning	J 7A00EEEE CE IN TEMP	EEEE : Position information
  DE exhaust temperature alarm (FATAL)	Error	P DB00 EEEE DE OUT TEMP	EEEE : Position information
  DE exhaust temperature alarm (WARNING)	Warning	J DB00 EEEE DE OUT TEMP	EEEE : Position information
  DE intake air temperature alarm (WARNING)	Warning	J DA00 EEEE DE IN TEMP	EEEE : Position information

• Warning (expiration)

  Target	Level	Event display	Remarks
  Six months before battery life expiration	Warning	J 1170000000 BATTERY n 6MONTH WARNING YYYY/MM	n : Battery No. (0 - 2) YYYY/MM : Term of validity (year/month)
  One week before battery life expiration	Warning	J 1170000000 BATTERY n 1WEEK WARNING YYYY/MM	n : Battery No. (0 - 2) YYYY/MM : Term of validity (year/month)
  Battery life expiration	Warning	J 1170000000 BATTERY n EXPIRATION ALARM YYYY/MM	n : Battery No. (0 - 2) YYYY/MM : Term of validity (year/month)

• Warning (other)

  Target	Level	Event display	Remarks
  CM Check1	Warning	J C1MM0000 CM#MM Check-1	MM : Module ID(10-17)
  CA Check1	Warning	J C1MM0000 CA#MM Check-1	MM : Module ID(40-4F,,,70-7F)
  Frequent occurrence of a correctable memory error:512MB	Warning	J C31tMMnn CM#MM MEMORY(512MB) Correctable Error	t : Type(1,2) MM : CM Module ID(10-17) nn : Slot No.(0-7)
  Frequent occurrence of a correctable memory error:1GB	Warning	J C32tMMnn CM#MM MEMORY(1024MB) Correctable Error	t : Type(1,2) MM : CM Module ID(10-17) nn : Slot No.(0-7)
  Frequent occurrence of a correctable memory error:2GB	Warning	J C34tMMnn CM#MM MEMORY(2048MB) Correctable Error	t : Type(1,2) MM : CM Module ID(10-17) nn : Slot No.(0-7)
  Frequent occurrence of a correctable memory error:4GB	Warning	J C38 tMMnn CM#MM MEMORY(4096MB) Correctable Error	t : Type(1,2) MM : CM Module ID(10-17) nn : Slot No.(0-7)
  CM warning (statistics/other)	Warning	J 01ttEEEE CM#MM Warning	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CM Warning (MCE Correctable)	Warning	J 01ttEEEE CM#MM MCE Correctable Error	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CM Warning (FAN)	Warning	J 01ttEEEE CM#MM FAN Alarm	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CM Warning (IN TEMP ALARM)	Warning	J 01ttEEEE CM#MM IN TEMP Alarm	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CM Warning (IN TEMP SENSOR)	Warning	J 01ttEEEE CM#MM IN TEMP SENSOR Alarm	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CM Warning (RTC ALARM)	Warning	J 01ttEEEE CM#MM RTC Alarm	tt : Type EEEE : Position information MM : CM Module ID(10-17)
  CF Warning	Warning	J 0C0tMM00 CM#MM COMPACT FLASH Warning	t : Type(1-3) MM : CM Module ID(10-17)
  CA Warning (Undefined)	Warning	J 10ttMM00 CA#MM (on CM#XX) CaType Warning	tt : Type(00-19) MM : CA Module ID(40-4F,,,70-7F) XX : CM Module ID(10-17)
  FRT Warning	Warning	J 4000MM00 FRT Warning	MM : FRT Module ID(F0,F1)
  BRT Warning	Warning	J 5000MM00 BRT Warning	MM : BRT Module ID(B0-B7)
  SMART notification from a disk (3.5-inch)	Warning	J 80ttEEEE PP xxxGB DISK(ccccccc) DE#DD/Slot#nn SMART	tt : Type EEEE : Position information PP : Product ID(Disk) ccccccc : Disk information DD : DE-ID nn : Slot No.(00-0E)
  SMART: Preventive disk disconnection (3.5-inch)	Warning	J 80ttEEEE PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Warning	tt : Type EEEE : Position information PP : Product ID(Disk) ccccccc : Disk information DD : DE-ID nn : Slot No.(00-0E)
  SMART notification from a disk (2.5-inch)	Warning	J 81ttEEEE PP xxxGB DISK(ccccccc) DE#DD/Slot#nn SMART	tt : Type EEEE : Position information PP : Product ID(Disk) ccccccc : Disk information DD : DE-ID nn : Slot No.(00-1D)
  SMART: Preventive disk disconnection (2.5-inch)	Warning	J 81ttEEEE PP xxxGB DISK(ccccccc) DE#DD/Slot#nn Warning	tt : Type EEEE : Position information PP : Product ID(Disk) ccccccc : Disk information DD : DE-ID nn : Slot No.(00-1D)
  SVC Alarm (Warning Level)	Warning	J 6000MM00 SVC	MM : Module ID
  PBC Alarm (Warning Level)	Warning	J 9001EEEE PBC 15DE	EEEE : Position information
  PBC Alarm (Warning Level)	Warning	J 9002EEEE PBC 30DE	EEEE : Position information

• Event notification (M messages)

  Target	Level	Event display	Remarks
  Write Bad Data	Error	M E0050xxx WRITE BAD DATA	xxx : RLU No.
  PINNED Data	Error	M E10300MM PINNED DATA	MM : CM module ID where PINNED occurred
  NRDY (cause 01)	Error	M E2070001 NOT READY(01:Configration Error)
  NRDY (cause 02)	Error	M E2070002 NOT READY(02:CM F/W Version Error)
  NRDY (cause 04)	Error	M E2070004 NOT READY(04:Restore Fail)
  NRDY (cause 08)	Error	M E2070008 NOT READY(08:Basic Set Online(Normal) Error)
  NRDY (cause 09)	Error	M E2070009 NOT READY(09:Maintenance Set Online Error)
  NRDY (cause 11)	Error	M E207000B NOT READY(11:Power Off/Fail Incomplete)
  NRDY (cause 12)	Error	M E207000C NOT READY(12:Backup Fail)
  NRDY (cause 13)	Error	M E207000D NOT READY(13:Multi CM Down)
  NRDY (cause 14)	Error	M E207000E NOT READY(14:Machine Down Recovery End)
  NRDY (cause 15)	Error	M E207000F NOT READY(15:Machine Down Recovery Failed)
  NRDY (cause 16)	Error	M E2070010 NOT READY(16:DE Build Error)
  NRDY (cause 17)	Error	M E2070011 NOT READY(17:CM Memory Shortage)
  NRDY (cause 18)	Error	M E2070012 NOT READY(18:PBC Combination Error)
  NRDY (cause 19)	Error	M E2070013 NOT READY(19:FRT Fault)
  NRDY (cause 20)	Error	M E2070014 NOT READY(20:BRT Fault)
  Successful FC recovery	Error	M E406C0DD FC Loop Recovery Completed	DD : Lower DE No.
  Unsuccessful FC loop recovery	Error	M E406F0DD FC Loop Recovery Failed	DD : Lower DE No.
  Rebuilding to HS completed (bad data included)	Error	M 21810xxx RAID Group#0xxx REBUILD to HS (Recovered end)	xxx : RLU No.
  Rebuilding to DV completed (bad data included)	Error	M 21810xxx RAID Group#0xxx REBUILD to DV (Recovered end)	xxx : RLU No.
  Disconnected intra-cabinet path	Error	M 0732MMnn Remote Copy Path (MID#MM PORT#nn) Not Available	MM : Module ID nn : Port
  REC automatic HALT occurrence	Error	M 13CF11xx REC Automatic HALT or ERROR occurred.(xx)	xx : 00 - path error, 01 - heavy load, 02 - ERROR