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ETERNUS SF AdvancedCopy Manager 14.2 Message Guide

7.1 Message Explanation

swssc0501

There is no user that can be added.

Explanation

All of the users registered with the storage management server are already registered for the AdvancedCopy Manager management function. Therefore, no user can be added.

System action

The system interrupts processing.

System administrator response

To add a user, add the user to the storage management server and then register the user for the AdvancedCopy Manager management function.

swssc0601

Authentication failed.

Explanation

  • An invalid user name or password was specified.

  • The daemon/service of an authentication feature has stopped.

System action

The system interrupts processing.

System administrator response

  • Specify a valid user name or password and re-execute.

  • When the daemon/service of an authentication feature has stopped, restart the daemon/service.

Refer to the following manuals for further information:

  • [Solaris and Linux versions] (Daemon type is "Authentication daemon")

    "Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

  • [Windows version] (Service display name is "AdvancedCopy Manager ACL Service")

    "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

swssc0602

Access was denied.

Explanation

The user does not have permission to access the target.

System action

The system interrupts processing.

System administrator response

Re-execute as a user with permission to access the target.

swssc0603

Not registered with the AdvancedCopy Manager management function or required access permission not set.

Explanation

The user is not registered for either any of the AdvancedCopy Manager management functions, or access permission for other than read only permission is not defined for any one of the management functions.

System action

The system interrupts processing.

System administrator response

Perform either of the following:

Re-execute as a user with adequate permissions to access the AdvancedCopy Manager management functionality,

or

An authentication administrator should modify the user's permissions to allow access the AdvancedCopy Manager management functions.

Then Re-execute.

swssc0611

Authentication data could not be received.

Explanation

Authentication data could not be received during processing of the authentication feature.

System action

The system interrupts processing.

System administrator response

Collect and save trace data, and then contact a Fujitsu systems engineer.

swssc0612

Authentication data could not be sent.

Explanation

Authentication data could not be sent during processing of the authentication feature.

System action

The system interrupts processing.

System administrator response

Collect and save trace data, and then contact a Fujitsu systems engineer.

swssc0613

Authentication data could not be read.

Explanation

Authentication data could not be read during processing of the authentication feature.

System action

The system interrupts processing.

System administrator response

Collect and save trace data, and then contact a Fujitsu systems engineer.

swssc0614

Authentication data could not be written.

Explanation

Authentication data could not be written during processing of the authentication feature.

System action

The system interrupts processing.

System administrator response

Collect and save trace data, and then contact a Fujitsu systems engineer.

swssc0621

Code conversion of authentication data failed.

Explanation

During processing of the authentication feature, code conversion of authentication data failed.

System action

The system interrupts processing.

System administrator response

  • [Solaris version]

    Verify that the SUNWjfpu package is installed. If it has not been installed, install it.

swssc0622

Encoding or decoding by authentication feature failed.

Explanation

Encryption or decryption failed during processing of the authentication feature.

System action

The system interrupts processing.

System administrator response

Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

swssc0701

Connection to the authentication feature daemon (service) failed.

Explanation

The service of the authentication feature is probably stopped.

System action

The system interrupts processing.

System administrator response

Check the startup status of the authentication feature daemon/service.

If it is stopped, refer to the relevant manual as detailed below and restart the daemon/service. Also, restart the browser.

  • [Solaris and Linux versions] (Daemon type is "SmFwsec daemon")

    "Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

  • [Windows version] (Displayed service name is "AdvancedCopy Manager ACL Service")

    "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

swssc0711

An error was detected in the authentication feature environment.

Explanation

The information file of the authentication feature was probably deleted or damaged.

System action

The system interrupts processing.

System administrator response

Re-execute processing or reinstall the authentication feature.

If this fails to solve the problem, collect and save trace data, and then contact a Fujitsu systems engineer.

swssc0721

An access error occurred in the authentication feature.

Explanation

A file required for authentication feature operation cannot be accessed. The user does not have necessary permission or the file may be damaged.

System action

The system interrupts processing.

System administrator response

Check the startup status of the authentication feature daemon/service.

If it is stopped, refer to the relevant manual as detailed below and restart the daemon/service.

  • [Solaris and Linux versions] (Daemon type is "SmFwsec daemon")

    "Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

  • [Windows version] (Displayed service name is "AdvancedCopy Manager ACL Service")

    "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

If the startup status of the authentication feature daemon/service is normal, the file may be corrupt and must be reinstalled.

swssc0731

User information could not be obtained.

Explanation

Possible causes are as follows:

  • Cause 1: Login account information was changed.

  • Cause 2: The user attempting to start the authentication feature service does not have necessary permissions.

System action

The system interrupts processing.

System administrator response

Depending on the specific cause as detailed above, take the following action as appropriate:

  • For the cause 1

    Log in again.

  • For the cause 2

    Execute the following:

    • [Solaris and Linux versions]

      Start the authentication daemon as root user.

    • [Windows versions]

      Using an account with Administrator privilege on the local machine, Choose [Control Panel] - [Service] to restart the authentication feature service (Displayed service name is "AdvancedCopy Manager ACL Service").

swssc0751

An error was detected in the system environment of the authentication feature.

Explanation

One of the following causes is possible:

  • Cause 1: There may be insufficient virtual memory on the system.

  • Cause 2: The information on the account for login may have been changed.

  • Cause 3: An exclusive processing error may have occurred during processing of the authentication feature.

  • Cause 4: The "Server" or "NetLogon" service may be stopped. (Windows version)

System action

The system interrupts processing.

System administrator response

In accordance with the above possible cause, take the following action:

  • For the cause 1

    Expand the virtual memory on the system.

  • For the cause 2

    Log in again.

  • For the cause 3

    Execute the following:

    • [Solaris and Linux versions]

      As the root user, execute "/opt/FJSVswssc/bin/rc.smfwsec stop" and then "/opt/FJSVswssc/bin/rc.smfwsec start".

    • [Windows versions]

      Choose [Control Panel] - [Service] to restart the authentication feature service (Displayed service name is "AdvancedCopy Manager ACL Service").

  • For the cause 3

    Choose [Control Panel] - [Service] to verify that the "Server" or "NetLogon" service is started. Re-start the service if it is stopped.

swssc0999

An internal contradiction occurred.

Explanation

An internal error occurred in the authentication feature.

System action

The system interrupts processing.

System administrator response

Collect and save trace data, and then contact a Fujitsu systems engineer.

swssc8901

This command arguments are incorrect.

Explanation

This command's arguments are incorrect.

System action

The system interrupts processing.

System administrator response

Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.

swssc8902

Failed to open the cluster environment setting file. Filename=[FILE]

Explanation

The cluster environment setting file (clsetup.ini) could not be opened.

Parameters

FILE : File name

System action

The system interrupts processing.

System administrator response

Check for the presence of the file and the access permission, and re-execute the command.

swssc8903

Failed to read the cluster environment setting file. Filename=[FILE], Section=[SECTION], Key=[KEY]

Explanation

The cluster environment setting file (clsetup.ini) could not be read.

Parameters

FILE : File name
SECTION : Section name
KEY : Key name

System action

The system interrupts processing.

System administrator response

Check the access permission and the accuracy of the file data, and re-execute the command.

swssc8904

Failed to open the registry. Registry=[REG], Key=[KEY], Error=[ERROR]

Explanation

The registry could not be opened.

Parameters

REG : Registry
KEY : Key name
ERROR : Error code

System action

The system interrupts processing.

System administrator response

Recover registry information by using the OS standard function.

swssc8905

Failed to read the registry. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]

Explanation

The registry could not be read.

Parameters

REG : Registry
KEY : Key name
VALUE : Value name
ERROR : Error code

System action

The system interrupts processing.

System administrator response

Recover registry information by using the OS standard function.

swssc8906

Failed to open the cluster setting definition file. Filename=[FILE]

Explanation

The cluster definition file could not be opened.

Parameters

FILE : File name

System action

The system interrupts processing.

System administrator response

Check for the presence of the cluster setting definition file indicated in FILE parameter and the access permission and re-execute the command.

swssc8907

Failed to read the cluster setting definition file. Filename=[FILE], Line=[LINE], Value=[VALUE]

Explanation

The cluster setting definition file could not be read.

Parameters

FILE : File name
LINE : Line number
VALUE : Data

System action

The system interrupts processing.

System administrator response

The cluster setting definition file indicated in FILE parameter may be corrupt. Replace the cluster setting definition file with the file that was originally installed and then re-execute the command.

swssc8908

The directory does not exist. Directory=[DIR]

Explanation

The directory could not be found.

Parameters

DIR : Directory name

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory and the access permission, and then re-execute the command.

swssc8909

Failed to copy the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]

Explanation

The directory could not be copied.

Parameters

SRCDIR : Source directory for copying
DSTDIR : Destination directory for copying

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.

swssc8910

Failed to delete the directory. Directory=[DIR]

Explanation

The directory could not be deleted.

Parameters

DIR : Directory name

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory and the access permission, and then re-execute the command.

swssc8911

Failed to move the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]

Explanation

The file could not be moved.

Parameters

SRCDIR : Source directory for moving
DSTDIR : Destination directory for moving

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.

swssc8912

Failed to create a directory. Directory=[DIR]

Explanation

The directory could not be created.

Parameters

DIR : Directory name

System action

The system interrupts processing.

System administrator response

Check the access permission and the free disk space, and then re-execute the command.

swssc8913

Failed to copy the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]

Explanation

The file could not be copied.

Parameters

SRCFILE : Source file for copying
DSTFILE : Destination file for copying

System action

The system interrupts processing.

System administrator response

Check for the presence of the file and the access permission, and then re-execute the command.

swssc8914

Failed to delete the file. Filename=[FILE]

Explanation

The file could not be deleted.

Parameters

FILE : File name

System action

The system interrupts processing.

System administrator response

Check for the presence of the file and the access permission, and then re-execute the command.

swssc8915

Failed to move the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]

Explanation

The file could not be moved.

Parameters

SRCFILE : Source file for moving
DSTFILE : Destination file for moving

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.

swssc8916

Failed to create a link. Source Path=[SRCPATH], Target Path=[DSTPATH]

Explanation

The link could not be created.

Parameters

SRCPATH : Link source
DSTPATH : Link target

System action

The system interrupts processing.

System administrator response

Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.

swssc8917

The command could not be called or the command failed. Command Line=[COMMAND]

Explanation

The command could not be executed or command failed.

Parameters

COMMAND : Command line

System action

The system interrupts processing.

System administrator response

Check for the presence of the command indicated in COMMAND parameter.

If COMMAND parameter is the smcvtenv command, collect the following file, and then contact a Fujitsu systems engineer.

  • [Solaris version]

    /var/opt/FJSVswssc/log/swclsetup.log

  • [Windows version]

    "Work directory"\var\security\log\swclsetup.log

The syslog or the eventlog

The following messages are messages to output in syslog or eventlog.

There is not the message number. In the case of Solaris, and Linux,"UX: SmFwsec" is added to the head of a message.

AdvancedCopy ACL Manager has started.

Explanation

AdvancedCopy Manger ACL Service was started.

System action

Processing proceeds.

System administrator response

No response is required.

AdvancedCopy ACL Manager has ended.

Explanation

AdvancedCopy Manger ACL Service was finished.

System action

None.

System administrator response

No response is required.

AdvancedCopy ACL Manager abnormally ended.(FUNC:CODE)

Explanation

AdvancedCopy Manger ACL Service was terminated abnormally.

Parameters

FUNC : Function name

CODE : Detail code

System action

The system stops.

System administrator response

Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.

"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"

IPC key is already used. (key: KEY)

Explanation

The IPC key is already used. Use another IPC key.

Parameters

KEY : IPC Key

System action

Change IPC key, and processing proceeds.

System administrator response

No response is required.

Created semaphore. (id: [ID] key: [KEY])

Explanation

Created semaphore resources.

Parameters

ID : Semaphore ID

KEY : IPC Key

System action

Processing proceeds.

System administrator response

No response is required.

Deleted semaphore. (id: [ID])

Explanation

Deleted semaphore resources.

Parameters

ID : Semaphore ID

System action

Processing proceeds.

System administrator response

No response is required.