The RMI registry is inactive. Restart AdvancedCopy Manager.
Explanation
The window cannot be opened because the RMI registry is inactive.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the relating daemon/service.
[Solaris and Linux version] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Note that the cause of this message may be the network environment settings.
In particular, check that the network settings do not prevent communication with the Storage Management Server. For example, check that unnecessary port filtering settings are not set by the firewall. In addition, for Solaris and Linux editions check that a local host definition has been set in the hosts file.
Refer to the following manuals for the port numbers required in order for GUI clients to communicate with Storage Management Server:
[Solaris and Linux version]
"Setting up the port number (/etc/services file)" in the chapters "Customization of Storage Management Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
[Windows version]
"Port Filtering Settings" in the chapters "Customization of Storage Management Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
The JAVA application is inactive. Restart AdvancedCopy Manager.
Explanation
The window cannot be opened because the JAVA application is inactive. Possible causes are as follows:
Since the required port number is not correctly set up on the Storage management server, JAVA application has not started normally.
The JAVA application that should be running on the Storage Management Server has stopped.
The client ran out of free temporary space.
System action
The system interrupts processing.
System administrator response
Allocate a temporary storage area to the client disk.
Check whether a setup of rmiswstf, semswstf, and rdaswstf (unnecessary in the case of Linux) was correctly performed to the following files of a Storage Management Server. Please reboot the related daemon/service with reference to the manual mentioned later, after a setting check.
[Solaris and Linux version]
/etc/services
[Windows version]
"System-directory"\system32\drivers\etc\services
When a daemon/service has stopped, please reboot the daemon/service with reference to the following manual.
[Solaris and Linux version] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Access to the AdvancedCopy Manager definition file failed.
Explanation
The AdvancedCopy Manager definition file could not be accessed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Management screen invocation failed. Restart ETERNUS SF AdvancedCopy Manager.
Explanation
The management screen cannot be opened.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the relating daemon/service.
[Solaris and Linux version] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Server data is not [CODE]
Explanation
No server is under management. The repository integration setting may not have finished normally.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Use "Updates to Latest Information" to update the contents of the window and check whether the server is displayed.
[Solaris and Linux version]
Refer to the last line of the /var/opt/FJSVswstf/log/stgdbset.log file. If it is "The database integration setup terminated abnormally", correct the cause and finish the database integration setup. Then re-execute processing.
[Windows version]
Refer to "Database configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" and execute the setup of the database. Re-execute processing after checking that the setup of the database ends normally.
No data of the specified server is found. [CODE]
Explanation
The specified server has been excluded from management, possibly by another user.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Check whether another user excluded the specified server from being managed.
Use "Updates to Latest Information" to update the contents of the window and see whether the server is displayed.
An attempt to set up a connection to the repository failed during accessing repository of server data. [CODE]
Explanation
A connection to the repository cannot be made because the repository is inactive.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the relating daemon/service.
[Solaris and Linux version] (Daemon type is " RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "SymfoWARE RDB RDBSWSTF")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The maximum allowable number of connections to the repository was exceeded during accessing repository of server data. [CODE]
Explanation
While accessing the repository of server data, the number of concurrent connections to the repository exceeded the maximum allowed.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Wait a few minutes and then re-execute processing.
If this fails to solve the problem, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A repository access error occurred during accessing repository of server data. [CODE]
Explanation
This is an SQL error that can occur while the repository is being searched for data.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A communication error occurred during accessing repository of server data. [CODE]
Explanation
A communication error occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Check whether communication daemon/service of the Storage Management Server starts.
If it starts, check that the port number is correct.
if it does not start, refer to the following manual and restart daemon/service, and then re-execute processing.
[Solaris and Linux version] (Daemon type is "Communication daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager COM Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Check that the physical IP address or the logical IP address of the Storage Management Server specified in the Login dialog box of the GUI Client is correct.
If an IP address for GUI connections is set, specify the IP address for GUI connections. IP addresses can be checked using the stgenvdisp (Environment information display command). For details of the stgenvdisp command,.refer to "stgenvdisp (Environment information display command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" applicable to the operating system of the Storage Management Server.
A code conversion error occurred during accessing repository of server data. [CODE]
Explanation
The file required for code conversion is not found or is corrupted.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during accessing repository of server data. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate a virtual memory area, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of server data. [CODE]
Explanation
Access to the AdvancedCopy Manager definition file was unsuccessful.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred during accessing repository of server data. [CODE]
Explanation
Processing cannot continue because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
No device data is found in the specified server. [CODE]
Explanation
Device data is not found because the "Acquisition and Reflection of Information on All Devices" operation has not been performed.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Specify the server and perform the "Acquisition and Reflection of Information on All Devices" operation to check whether the device is displayed.
No data of the specified device is found in the specified server. [CODE]
Explanation
The specified device in the specified server has been excluded from management. Another user probably performed the "Acquisition and Reflection of Information on All Devices" or "Deletion of device information" operation for the device. This excludes the device from management.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Determine whether another user performed the "Acquisition and Reflection of Information on All Devices" or "Deletion of device information" operation.
Specify the server and perform the "Updates to Latest Information" operation. Then re-execute processing.
An attempt to set up a connection to the repository failed during accessing repository of device data. [CODE]
Explanation
A connection to the repository cannot be set up because the repository is inactive.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the relating daemon/service.
[Solaris and Linux version] (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "SymfoWARE RDB RDBSWSTF")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The maximum allowable number of connections to the repository was exceeded during accessing repository of device data. [CODE]
Explanation
During accessing repository of device data, the number of concurrent connections to the repository exceeded the maximum allowed.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Wait a few minutes and then re-execute processing.
If this fails to solve the problem, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A repository access error occurred during accessing repository of device data. [CODE]
Explanation
This is an SQL error that can occur while the repository is being searched for data.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A communication error occurred during accessing repository of device data. [CODE]
Explanation
A communication error occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Check whether the communication daemon/service of the Storage Management Server starts.
If it starts, check whether the port number is correct.
If it does not start, refer to the following manual and restart the daemon/service, then re-execute processing.
[Solaris and Linux version] (Daemon type is "Communication daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager COM Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A code conversion error occurred during accessing repository of device data. [CODE]
Explanation
The file required for code conversion was not found or is corrupted.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during accessing repository of device data. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of device data. [CODE]
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred during accessing repository of device data. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Access to the AdvancedCopy Manager definition file failed during acquisition of the repository code. [CODE]
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during acquisition of the repository code. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during acquisition of the repository code. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An installation information error was detected during acquisition of the repository code. [CODE]
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The server name is invalid. The name must not exceed 255 bytes.
Explanation
The server name that was entered is incorrect.
System action
The system interrupts processing.
System administrator response
Confirm the following, and enter the name again:
The name must be 255 bytes or less.
The name must consist of only the following characters: single-byte alphanumeric characters, minus sign ("-"), underscore ("_"), hash character ("#"). The first character must be a single-byte alphanumeric character.
The IP address is invalid. Conform to the IP address format.
Explanation
The specified IP address does not conform to the IPv4 (Internet Protocol Version 4) rules.
System action
The system interrupts processing.
System administrator response
Specify the IP address in the IPv4 format.
The port number is invalid. Specify 1024 to 65535.
Explanation
The specified post number is invalid.
System action
The system interrupts processing.
System administrator response
Specify any port number from 1024 to 65535.
An internal error occurred during server addition. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during server addition. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during server changing. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during server changing. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during server deletion. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during server deletion. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
The server name contains an invalid character.
Explanation
The specified server name contains an invalid character.
System action
The system interrupts processing.
System administrator response
Specify a valid server name.
An internal error occurred during acquisition of device information. [CODE]
Explanation
Processing cannot be continued because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during acquisition of device information. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during processing for validating device information. [CODE]
Explanation
Processing cannot continue because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during processing for validating device information. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred while the device information area was freed. [CODE]
Explanation
Processing cannot continue because of an internal error.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred during device deletion. [CODE]
Explanation
Processing cannot continue because an internal error occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory allocation failed during device deletion. [CODE]
Explanation
A memory shortage occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Perform the following in order to allocate more virtual memory, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during processing for display version information.
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Another user is changing management information. Re-execute processing later.
Explanation
Processing cannot be performed because another user is currently changing management information.
System action
The system interrupts processing.
System administrator response
After the other user has finished changing the management information, re-execute processing.
User display information cannot be saved.
Explanation
Preservation of the display information on a user unit resulted in an error. The display information (the display item, display width, display order) that was changed after activating the GUI client will not be reflected next time.
The possible causes of this are as follows:
The JAVA application has stopped.
The Storage Management Server ran out of the space needed for saving files.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the related daemon/service.
[Solaris and Linux version] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Or check whether there is enough available capacity in the partition/drive where the environment-directory specified when the Storage Management Server was installed.
Another management screen is still active. Quit the other management screens and re-execute processing.
Explanation
Another management screen is active.
System action
The system interrupts processing.
System administrator response
Quit all other active management window, and re-execute processing.
If this fails to solve the problem, quit the browser that was started by specifying the URL of ETERNUS SF AdvancedCopy Manager.
An internal error occurred during execution of the JAVA application. Restart AdvancedCopy Manager.
Explanation
An internal error occurred during execution of the JAVA application.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the related daemon/service.
[Solaris and Linux version] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A repository access error occurred. SQLSTATE=SQLSTATE
Explanation
An error occurred during access to data in the repository.
Parameters
SQLSTATE : Value of SQLSTATE
System action
The system interrupts processing.
System administrator response
The following shows the user responses for codes displayed in SQLSTATE parameter.
HZ220, 28000:
The user authentication at the time of database access resulted in an error. Check whether the user who specified it does exist, that the password has not changed, or in the case of Windows, that there is the required local logon authority.
Check whether the user that was specified as a repository access user specified in the environment setting during Manager installation has been deleted on the operating system, or if the password for the user has been changed.
If the above is true, refer to the following manual and again set the repository access user information.
"Change of deletion/password of the user who specified it as the repository access user" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
HZ180,40003:
The maximum number of simultaneous connections to a database was exceeded. Please perform the transaction again after waiting a few minutes.
S1000,HZ180,71001:
Refer to the following manual and restart the related daemon/service.
[Solaris and Linux version] (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Service display name is "SymfoWARE RDB RDBSWSTF, SymfoWARE RDA RDBSWSTF")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For codes other than the abovementioned, refer to the following manual and take appropriate action, and then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Access to the AdvancedCopy Manager property file failed.
Explanation
The AdvancedCopy Manager property file could not be accessed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager port number is not obtained.
Explanation
An attempt to obtain a port number for AdvancedCopy Manager failed.
System action
The system interrupts processing.
System administrator response
For Solaris and Linux version, check whether the port number definition shown in the following manual exists in the /etc/services file.
"Configuring the port number (/etc/services file)" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
If this fails to solve the problem or the version is Windows, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error was detected during authentication.
Explanation
An error occurred when authentication information was entered.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
No usable management function exists.
Explanation
The ETERNUS SF AdvancedCopy Manager definition file was probably corrupted.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error was detected when an attempt was made to obtain access permission.
Explanation
An error occurred when an attempt was made to obtain the access authority of the authentication feature.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error was detected when the authentication feature management screen was displayed.
Explanation
An error occurred while the authentication feature management screen was displayed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error was detected when the authentication information was displayed.
Explanation
An error occurred while authentication information was displayed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error was detected in the authentication setting environment.
Explanation
The information file of the authentication feature was probably corrupted.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The help information does not exist.
Explanation
A file required to display Help information does not exist or is corrupted.
System action
The system interrupts processing.
System administrator response
Check for the existence of the following help information files.
[Solaris and Linux version]
/opt/swstorage/java/help/bookmark.ini
[Windows version]
Program directory\java\help\bookmark.ini
And, refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
User is a non root user.
Explanation
[Solaris and Linux version]
A non-administrator (root) user executed the command.
[Windows version]
A user that is not included in the Administrators group (Administrators) executed the command.
System action
The system interrupts processing.
System administrator response
Ask a user with the required access privileges to re-execute the command.
The addition of the server caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the server information could not be added.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
The change of the server caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the server information could not be changed.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
The deletion of the server caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the server information could not be deleted.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
The acquisition of device information caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the device information could not be collected.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
The update of device information caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the device information could not be collected.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
The update of the device information caused a failure.
Device=[DEVICE]
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the device information could not be changed.
Parameters
DEVICE : Device name
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
There is no change in information currently being managed.
Explanation
There is no difference between the device information managed in the repository and the device information actually collected.
System action
The system continues processing.
System administrator response
No response is required.
The deletion of device information caused a failure.
Component=[COMPONENT]
Reason=[REASON]
Explanation
Because an error occurred, the device information could not be collected.
Parameters
COMPONENT : Component name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" regarding the message ID indicated in REASON parameter. Take corrective action for the error, and then re-execute the processing.
Failed to access the registry.
Explanation
Registry access failed.
System action
The system interrupts processing.
System administrator response
Use a standard operating system function to recover the registry information.
Library could not be accessed.
Explanation
An error occurred when reading a library.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager port number is not set.
Explanation
A port number or protocol name of service rmiswstf or semswstf is set incorrectly in the following file:
[Solaris and Linux version]
/etc/services
[Windows version]
"System-directory"\system32\drivers\etc\services
System action
The system interrupts processing.
System administrator response
Refer to the following manual and set the port number or protocol name correctly.
[Solaris and Linux version]
"Configuring the port number (/etc/services file)" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
[Windows version]
"Customization of Storage Management Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
An internal inconsistency occurred.
Explanation
An internal inconsistency occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory is insufficient.
Explanation
A memory shortage occurred.
System action
The system interrupts processing.
System administrator response
Investigate the memory usage and if a memory shortage has actually occurred, increase the memory.
The file could not be created. File=[FILE]
Explanation
An error occurred at file creation.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check whether the directory in which the specified file is created exists, and then re-execute the processing.
If the directory exists, check the amount of available device space, and then re-execute the processing.
Note that the locale specified during installation of the product is the value displayed in the "Code" column when the stgenvdisp command (Environment information display command) is executed.
Code conversion error occurred.
Explanation
A code conversion error occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Locale is not correct.
Explanation
The location used during command execution differs from that specified during product installation.
System action
The system interrupts processing.
System administrator response
Set the location specified during product installation and then re-execute the command.
Note that the locale specified during installation of the product is the locale value displayed in the "Code" column when the stgenvdisp command (Environment information display command) is executed.
Access to the AdvancedCopy Manager definition file failed.
Explanation
Access to the AdvancedCopy Manager definition file failed.
System action
The system interrupts processing.
System administrator response
Note that the locale specified during installation of the product is the locale value displayed in the "Code" column when the environment information display command (stgenvdisp) is executed.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The devices using the same copy area cannot be displayed to the specified device.
Explanation
Devices using the same copy area cannot be displayed for the specified device.
System action
The system interrupts processing.
System administrator response
Check if the specified device is any of the following:
The device is not in the ETERNUS disk storage system whose devices have the advance copy function installed.
The device is an SDX object operated in logical volume mode.
The device has not been set up (i.e., settings may not be appropriate for an existing device; for example, the advanced copy license is not set, or the cache table size is not set or is insufficient).
The device is a VxVM volume that is not supported.
The devices in the same logical group cannot be displayed to the specified device.
Explanation
Devices in the same logical group cannot be displayed for the specified device.
System action
The system interrupts processing.
System administrator response
Check if the specified device is LVM or VxVM.
When the device does not correspond to one of the abovementioned types, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
