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ETERNUS SF AdvancedCopy Manager 14.2 Operator's Guide

11.8.1 acmcapture (Troubleshooting data collection command)

NAME

acmcapture - Collection of AdvancedCopy Manager troubleshooting data


SYNOPSIS

<ACM_executable_directory>\bin\acmcapture.bat dirname
<ACM_GUI_directory>\acmcapture.bat dirname

DESCRIPTION

This command collects AdvancedCopy Manager troubleshooting data. Data is collected for all ACM components installed on the server where this command is executed.

Only a user belonging to the Administrators group can execute this command. When collecting the data for GUI Client, login to the server in which it is installed and execute the command. When logging in to the server, use the account used to launch the GUI Client.

Destination directory name for saving troubleshooting data

The collected data is stored in a directory with the "acmcapture_HOSTNAME_YYYYMMDD_ttmmss" format under the directory specified for "dirname".

The name of the host where the command is executed is used for HOSTNAME. If characters other than alphanumerics and hyphens are used in the host name, then "NOHOSTNAME" is used as the host name. Values are truncated to 15 characters.

OPERANDS

dirname

Directory where the troubleshooting data is stored.
Specify a directory with plenty free space - 500MB or more is recommended. Regard 500MB as a rough guide, since the size of the troubleshooting data will vary depending on the system environment and conditions. If there is not enough free space, then this command will terminate abnormally without collecting troubleshooting data.
Specify an existing directory, otherwise this command will terminate abnormally without collecting troubleshooting data.


EXIT STATUS

=0: Completed successfully

>0: Terminated abnormally


EXAMPLES

NOTES