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ETERNUS SF Express V14.2 User's Guide

6.3.3 Trouble response

After identifying the trouble condition as shown in the "6.3.1 Identifying the trouble condition" or by "6.3.2 Trouble analysis", contact a system administrator or a hardware administrator, referring to the message and trouble information.

After resolving the trouble, reload the configuration as shown in "6.5 Changing configuration" to acquire information again up to date.

[Refresh] button on the Express Web GUI only acquires information on the Express manager server, and doesn't update information on the manager.

Latest information is displayed by select [Refresh] button about [Events] pane information in [Disk Array Information].

Reload the configuration as shown in the above-mentioned when you want to display latest information about other information.

Note

Contact to the hardware administrator

If a message output in a trouble occurrence says "Contact the hardware administrator", the system administrator contact to the hardware administrator.