On the RC Console, the Values on the [Resource List] tab are "?", and on other tabs, "There is no information to display." is Displayed.
[Description]
In the following cases, on the RC console, the values of resources on the [Resource List] tab will be "?", and on the other tabs, "There is no information to display." is displayed.
When a user who has had all of their access scope settings deleted logs in to the RC console.
When a user who has had all of the resources in their set access scope deleted logs in to the RC console.
When the access scope settings of a user are all deleted while the user is logged in to the RC console.
When all the resources in the access scope settings of a user are all deleted while the user is logged in to the RC console.
Example
Example of Panel Display Trouble
[Resource List] tab
The value of resources will be "?".
Other tabs
"There is no information to display." is displayed.
[Corrective Action]
Log off from the RC console as the relevant user, then configure the range of the access for the user so that the relevant resources exist. Log in to the RC console again and the information is displayed correctly.
For details on the access scope settings, refer to "Appendix C Roles and User Groups" of the "ServerView Resource Orchestrator User's Guide".
On the RC Console, When Clicking <OK> Repeatedly, the Same Definition is Added across Multiple Lines.
[Description]
On the RC console, when <OK> is clicked repeatedly, the same definition may be added across multiple lines on the screen.
When <OK> is clicked repeatedly in the [Disk Definitions] dialog. This dialog is displayed from the [Disk] tab in the [Create an L-Server] dialog or the [Modify L-Server's definition] dialog
When <OK> is clicked repeatedly in the [Add a NIC] dialog. This dialog is displayed from the [Network] tab in the [Create an L-Server] dialog or in the [Modify L-Server's definition] dialog
When <OK> is clicked repeatedly in the [Excluded IP Setting] dialog. This dialog is displayed from the [Create a network resource] dialog or the [Modify a network resource] dialog
[Corrective Action]
When unnecessary definitions are added, delete them from the dialog.
For the [Disk] tab in the [Create an L-Server] dialog or in the [Modify L-Server's definition] dialog
Select the radio button corresponding to the unnecessary disk definitions.
Click <Delete>.
The unnecessary definitions are deleted.
For the [Network] tab in the [Create an L-Server] dialog or in the [Modify L-Server's definition] dialog
Clicking <Delete> deletes the unnecessary definitions.
For the [Create a network resource] dialog or the [Modify a network resource] dialog
Select the unnecessary definitions from the "Exclusion IP range" list.
Click <Delete>.
The unnecessary definitions are deleted.
When Cookies Stored in a Web Browser Displaying the RC Console are Deleted, the Screen Layout may Collapse, or the Error Dialog "ERROR,Establishing connection with admin server failed." may be Displayed.
[Description]
While using a web browser logging in the RC console, if the cookies stored in the browser are deleted, the session information (such as user IDs) of the RC console contained in the cookies also deleted.
As a result, the screen layout may collapse, or the error dialog "Establishing connection with admin server failed." may be displayed.
[Corrective Action]
Perform the following corrective actions:
Press F5, or click <Refresh> on the web browser.
Log in again from the Login window.
The RC console is displayed.
When Restarting a Manager or Admin Server, the Recent Operations on the RC Console may Display Completed for all Operations Including the Operation Being Executed.
[Description]
When restarting a manager or admin server, the Recent Operations on the RC console may display Completed for all operations including the operation being executed.
As a result, operations in the completed state may output the following message and abort.
FJSVrcx:ERROR:67210:Resource_name:is busy |
[Corrective Action]
Since there is no way to check the progress of ongoing processes displayed as Completed, restart the manager or admin server, wait for a short time, and then perform the operation again.
