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Systemwalker Service Quality Coordinator User's Guide (Console Edition)
Systemwalker

5.9 If a dialog box appears when the user attempts to copy a report

Description of problem

  1. Click the Copy button in the Analysis screen view and the Scheduled Report Registration View.

  2. Enter a report name in the report name input dialog box that appears and click the OK button.

  3. A new window containing no information will appear together with a dialog box entitled The webpage you are viewing is trying to close the window. Do you want to close this window?.

Note that even when this problem occurs, the report copy process will be executed normally.


Cause

Internet Explorer 7 or later features security enhancements relating to window closures that are performed using javascript. As a result of these enhancements, window closures that occurred automatically in earlier versions of Internet Explorer now have to be performed manually.


Action

When the dialog box entitled The webpage you are viewing is trying to close the window. Do you want to close this window? appears, click the Yes button to close the window manually. Note, however, that leaving the window open will not have any adverse effect on operation.