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Systemwalker Service Quality Coordinator User's Guide
Systemwalker

4.6.1 End user response resource data

If WEBSLM_URL, WEBSLM_TCP, and WEBSLM_DNS data need to be collected, execute the following command in the environment where Browser Agent is installed.

Note

WEBSLM_URL, WEBSLM_TCP, and WEBSLM_DNS data cannot be collected if the Web server being measured is HTTPS.

  1. Log in with administrator privileges.

  2. Open a Command Prompt window and switch to the following directory.

    Point

    In Windows Vista® and Windows®7, select [Programs] and then [Accessories] from the [Start] menu. Then, right-click on [Command Prompt] and select [Run as Administrator] to open the Command Prompt window.

    <Browser Agent installation directory>\tool

  3. Execute the following command.

    instlsp -install

  4. Restart the machine.


However, some products cannot be installed if resource data is to be collected. Refer to "4.3.2.3 Products that cannot be installed" for information about such products.

Note

Refer to Section 4.2.1, "End user response reports for the ResponseCondition folder" in the Reference Guide for more information about WEBSLM_URL WEBSLM_TCP and WEBSLM_DNS.


To stop collecting data for WEBSLM_URL, WEBSLM_TCP and WEBSLM_DNS, execute the following command in the environment where the Browser Agent is installed.

  1. Log in with administrator privileges.

  2. Open a Command Prompt window and switch to the following directory.

    Point

    In Windows Vista® and Windows®7, select [Programs] and then [Accessories] from the [Start] menu. Then, right-click on [Command Prompt] and select [Run as Administrator] to open the Command Prompt window.

    <Browser Agent installation directory>\tool

  3. Execute the following command.

    instlsp -remove

  4. Restart the machine.