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Systemwalker Service Quality Coordinator Technical Guide
Systemwalker

1.3.1 Management types

The different types of management that can be performed with Systemwalker Service Quality Coordinator can be generally categorized as "Service level management" and "Web usage management", as shown in the following table.

Management type

Overview

Service level management

End user response management

Manages the response times that end users experience when they access the Web server.

Service operational management

Manages the operational status of each service (HTTP/S, DNS, SMTP, or any port).

Web transaction management

Manages the number of requests to the Web system, and the response times for each request.

Server performance management

Manages the performance of the operating system/kernel for each platform (Windows, Solaris, Linux).

Middleware performance management

Manages the performance of the following middleware:

  • Interstage Application Server

  • Microsoft .NET Server

  • Symfoware Server

  • Oracle Database Server

  • Microsoft SQL Server

  • Systemwalker Centric Manager

  • Systemwalker Operation Manager

  • Systemwalker Resource Coordinator

  • ETERNUS SF Storage Cruiser

  • SAP NetWeaver

  • VMware

  • Hyper-V

  • Red Hat virtualization function (Xen)

ECO information (power and temperature)

Uses SNMP MIB interfaces in general use to manage ECO information (power and temperature) on each model (e.g. server).

Management is possible on devices that provide power and temperature MIB data.

For details about the prerequisites for devices that can be managed, refer to Section 7.1, "Overview of Measurements Taken" in the User's Guide.

User data management

Manages user-specific data (in CSV format), such as job data and system operational data.

Web usage management

Refer to the Systemwalker Service Quality Coordinator User's Guide (Website Management Functions Edition) for information on these functions.

Usage analysis

Supports the provision of products and services that meet customer needs by analyzing Website usage from a variety of viewpoints.

Tampering monitoring

Provides functions that periodically inspect Web contents and detect tampering.