The procedure for agent uninstallation is as follows:
Log on to Windows as the administrator.
Log on to the system from which the agent is to be uninstalled. Log on as a user belonging to the local Administrators group.
Delete the agent using the following method.
Open "Add or Remove Programs" from the Windows Control Panel, and select "ServerView Resource Coordinator VE Agent" and delete it from the [Add or Remove Programs] window.
Information
For Windows Server 2008, select "Programs and Features" from the Windows Control Panel.
The [Confirm Uninstall] dialog will be displayed, then click <OK>.
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The services of Resource Coordinator VE are automatically stopped and deleted.
When uninstallation is complete, the InstallShield Wizard window will be displayed, then click <Finish>.
Note
Any updates that have been applied to Resource Coordinator VE will be deleted during uninstallation.
There is no need to remove updates before performing uninstallation.
After uninstallation the installation folder (Default: C:Program Files\Resource Coordinator VE) may remain. In that case, delete the folder manually.
When uninstallation is stopped due to errors (system errors or processing errors such as system failure) or cancellation by users, resolve the causes of any problems, and then attempt uninstallation again.
If uninstallation fails even when repeated, the executable program used for uninstallation may have become damaged somehow.
In this case, set the Resource Coordinator VE CD-ROM, open the command prompt and execute the following command:
>"CD-ROM_drive\agent\win\setup.exe" /z"UNINSTALL" <RETURN> |
Open "Add or Remove Programs" from the Windows Control Panel, and if "ServerView Resource Coordinator VE Agent" is not displayed on the [Add or Remove Programs] window, delete any remaining resources manually.
Information
For Windows Server 2008, select "Programs and Features" from the Windows Control Panel.
