The procedure for manager uninstallation is as follows:
Before uninstalling this product, check that the preparations given in "3.1.1 Preparations" have been performed.
Log on to Windows as the administrator.
Log on to the system from which the manager is to be uninstalled. Log on as a user belonging to the local Administrators group.
Delete the manager using the following method.
Open "Add or Remove Programs" from the Windows Control Panel, and select "ServerView Resource Coordinator VE Manager" and delete it from the [Add or Remove Programs] window.
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For Windows Server 2008, select "Programs and Features" from the Windows Control Panel.
The [Confirm Uninstall] dialog will be displayed, then click <OK>.
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The services of Resource Coordinator VE are automatically stopped and deleted.
When uninstallation is complete, the InstallShield Wizard window will be displayed, then click <Finish>.
The start-up account created during installation is not automatically deleted.
When the account is not necessary, delete it. However, do not delete the account if it is also used for other purposes.
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Deletion Methods for Windows User Accounts
Open "Management" from "Administrative Tools" on the Windows Control Panel, then select [Local Users and Groups]-[User] on the [Management] window.
Right-click the user account to be deleted, and then select [Delete].
Note
Any updates that have been applied to Resource Coordinator VE will be deleted during uninstallation. There is no need to remove updates before performing uninstallation.
If a manager is uninstalled and then reinstalled without agents being deleted, it will not be able to communicate with agents used before uninstallation.
In this case, the certificates to indicate that it is the same manager are necessary.
After installation, manager certificates are stored in the following folder:
Installation_folder\Manager\etc\opt\FJSVssmgr\current\certificate
Installation_folder\Manager\etc\opt\FJSVrcxdm\certificate
When uninstalling the manager, the certificates are backed up in the following folder. When reinstalling a manager and using the same certificates, copy the backed up certificates to the appropriate folders.
Installation_folder\back\site\certificate
Installation_folder\back\domain\certificate
If the certificates backed up on uninstallation are not necessary, delete them manually.
When operating managers in cluster environments, back up the certificates as indicated in the preparations for uninstallation.
When reinstalling a manager in a cluster environment and using the same certificates, copy the backed up certificates from the primary node to the above folders.
After uninstallation the installation folder (Default: C:\Program Files\Resource Coordinator VE) will remain. If the remaining folder is not necessary, delete it manually.
When uninstallation is stopped due to errors (system errors or processing errors such as system failure) or cancellation by users, resolve the causes of any problems, and then attempt uninstallation again.
If uninstallation fails even when repeated, the executable program used for uninstallation may have become damaged somehow.
In this case, set the Resource Coordinator VE CD-ROM, open the command prompt and execute the following command:
>"CD-ROM_drive\manager\win\setup.exe" /z"UNINSTALL" <RETURN> |
Open "Add or Remove Programs" from the Windows Control Panel, and if "ServerView Resource Coordinator VE Manager" is not displayed on the [Add or Remove Programs] window, delete any remaining resources manually.
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For Windows Server 2008, select "Programs and Features" from the Windows Control Panel.
Setting information of the DHCP server modified using Resource Coordinator VE will not be initialized after uninstallation Perform initialization if necessary.
After uninstallation of Resource Coordinator VE, the startup settings of the DHCP server become "Manual" and the service is stopped.
