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ETERNUS SF AdvancedCopy Manager 14.2 Installation and Setup Guide

E.8.1 How to collect troubleshooting data

Log into the server where the License Manager runs, and then collect the following information, and then send the collected data to your Fujitsu systems engineer (SE).

Platform

File type

Files that should be collected

Windows

Log files

The files in the "var" subdirectory of the License Manager installation directory.

Definition files

The files in the "etc" subdirectory of the License Manager installation directory.

Solaris
Linux

Log files

The files in the "/var/opt/FJSVesflm" directory.

Definition files

The files in the "/etc/opt/FJSVesflm" directory.