Description
There is no session for the specified copy pair.
System response
Interrupts the processing.
System administrator response
Operations cannot be executed on copy pairs for which there is no copy session.
Check the session status using either "A.6.2 acopc query (OPC/QuickOPC copy status display command)" or "A.7.2 acec query (Synchronous high-speed copy status display command)".
Description
Either the access path specified at ETERNUS disk storage systems registration time or the device name specified using a command is invalid.
System response
Interrupts the processing.
System administrator response
Check that the specified device name is correct.
Or, check the drive letter or device name specified in the access path.
Description
The specified parameter is not correct.
Parameters
PARAM : Parameter
System administrator response
Correct the parameter and try again.
If "No parameter" is displayed in PARAM, specify a parameter for the command and try again.
Description
Snap Data Pool area is insufficient and command cannot be executed.
Parameters
CAPACITY : Capacity
System administrator response
Secure free Snap Data Pool capacity that is larger than the capacity notified by the message and try again.
Description
The specified logical volume name is not valid.
Parameters
VOLNAME : Logical volume name
System administrator response
Check the logical volume name specified by the parameter and try again.
Description
The specified logical volume has already been defined as the copy source or copy destination for another copy session.
System administrator response
Review the specification for the logical volume of the copy source or copy destination and try again.
Description
Copying cannot start because the number of sessions simultaneously operatable on the ETERNUS disk storage system has already reached maximum.
System administrator response
Check the sessions, delete the unneeded ones among them, and try again.
Description
For the specified logical volume, a copy operation of another type is already running.
System administrator response
Review the specification for the logical volume name.
Description
The specified copy destination logical volume has already been defined as the copy destination for another copy session.
System administrator response
Review the specification for the copy destination logical volume name.
Description
The logical volume has already been reserved by another user.
System administrator response
Wait for a few seconds and try again.
Description
The logical volume is being used by another user.
System administrator response
Wait for a few seconds and try again.
Description
The specified option is invalid.
System administrator response
Correct the processing option setting and try again.
Description
The parameter is incorrect.
Parameters
PARAM : Parameter
System administrator response
The parameter value is incorrect. Correct the parameter and try again.
Description
Copying cannot execute because the size of the copy destination logical volume is inappropriate.
System administrator response
For the copy destination, specify a logical volume that is equal in size to the copy source logical volume.
Description
Copy destination logical volume and copy source logical volume area are overlapped.
System administrator response
Change the copy destination or copy source logical volume setting.
Description
Operation cannot be performed because the specified format of the group file is not permitted.
System administrator response
One of the cases indicated below can be assumed. Re-specify the group file, and try again.
A group file which describes copy pairs may have been specified in a logical volume operation.
A group file which describes logical volumes may have been specified in a copy pair operation.
Description
An option that cannot be operate a copy session is specified.
System administrator response
One of the cases indicated below can be assumed. Re-specify the option.
The transfer mode specified at the copy operation start is not the same as the transfer mode specified at copy restart (recovery).
Description
No session exists between the specified logical volumes.
System administrator response
Check that the logical volume specification is correct and try again.
Description
The specification for Snap Data Volume is invalid.
System administrator response
One of the cases indicated below can be assumed. Review the specification for the logical volume and try again.
The copy destination logical volume specified when starting SnapOPC+ copying is not Snap Data Volume.
The copy source logical volume specified when starting SnapOPC+ copying is Snap Data Volume.
Either the copy source logical volume name specified when starting EC/OPC/QuickOPC copying or the copy destination volume is Snap Data Volume.
Description
The current status cannot execute the specified operation.
System administrator response
Check the copy status for any of the following cases:
Suspend was executed for the session that is not in equivalence status.
Stop was executed for the session in Error Suspend status or Halt status.
Initialization was executed for the Snap Data Volume for which a SnapOPC+ session was running.
Start of SnapOPC+ was executed for the Snap Data Volume being initialized.
Suspend was executed for the session in Suspend status.
Copy stop, copy resume, or copy direction reversal was executed for the session that is not in Suspend status.
Description
Memory shortage occurred.
System administrator response
Execute the following and try again.
Shut down unnecessary programs.
Description
The ETERNUS disk storage system alias that is specified as the copy source or copy destination has not been defined.
System administrator response
Check that the ETERNUS disk storage system alias has been registered. If the alias is not registered, register the routing information and try again.
Description
The specified physical information is incorrect.
System administrator response
One of the cases indicated below can be assumed. Correct the physical information description.
A start location or copy size that exceeds 2TB was specified for a copy operation to an ETERNUS disk storage system which does not support copy operations over 2TB.
Other than "0" is specified for the start location, but "0" is specified for the copy size.
A size that is larger than actual capacity is specified for the copy size.
Description
The ETERNUS disk storage system specified by alias name cannot be recognized.
System administrator response
One of the cases indicated below can be assumed. Correct the physical information description.
Disk information was reconfigured after the routing information was set.
In this case, retry after setting the routing information.
Connection path between ETERNUS disk storage systems is not established (for REC).
Description
An unexpected error occurred.
System administrator response
Gather the information needed to resolve the problem as described in "C.1 How to Collect Data", and then contact a Fujitsu system engineer (SE).
Description
Internal inconsistency occurred.
System administrator response
Gather the information needed to resolve the problem as described in "C.1 How to Collect Data", and then contact a Fujitsu system engineer (SE).
Description
An unsupported function was called.
System administrator response
Check the version of the ETERNUS disk storage system firmware.
Description
User does not posses required root privilege to perform copy operation.
System administrator response
Perform copy operations with root previlege.
Description
An error was detected through the SCSI command.
Parameters
ERROR : Error information
System administrator response
Check the connection status of the device and try again. If this error persists, contact Fujitsu technical staff (CE).
Description
The specified logical volume is not an ETERNUS disk storage system.
System administrator response
Specify an ETERNUS disk storage system logical volume and try again.
Description
Not executable due to ETERNUS disk storage system resource shortage.
System administrator response
Take any of the following measures:
Check/set the Advanced Copy option license.
Check/set the device resources for such errors as "Table size not set" and "Table size not enough".
Description
The disk drive is stopped due to the Eco-mode.
System administrator response
Try again when the disk drive is activated.
Description
The file system is invalid.
System administrator response
The file system is unsupported. Check the file configuration and try again.
Description
The predconditions for the copy operation are not satisfied.
System administrator response
Check for the following causes, and check the copy status.
Tried to start SnapOPC+ session for a copy pair for which a SnapOPC+ session already exists.
Tried to restore SnapOPC+ session that does not exist for the copy pair.
Tried to suspend EC session for a copy pair for which no EC exists.
Tried to suspend EC session without waiting.
A group configuration that cannot be simultaneously operated is specified.
Retried to suspend a copy session without resolving the error.
Description
Communication or ETERNUS disk storage system error occurs and changing session mode failed.
Parameters
DETAIL : Detailed information
System administrator response
When DETAIL is "NOT_CHANGED"
Check the device connection status and try again.
When DETAIL is "CROSS"
Check the device connection status and try again. If this error occurs again, contact Fujitsu technical engineer (CE).
Description
The copy source and copy destination ETERNUS disk storage systems setting do not match and remote copy cannot be executed.
System administrator response
Check that the bitmap ratio of the ETERNUS disk storage system advanced copy table size for the copy source and copy destination are not the same.
Description
The copy operation with ETERNUS disk storage system is not correct.
System administrator response
Take any of the following measures:
Check ETERNUS disk storage system firmware version between cabinets.
Contact Fujitsu system engineer (SE) when ETERNUS disk storage system firmware version cannot be confirmed.
Check whether the size of the copy source volume and the copy destination volume is the same.
Check the server connects it with the ETERNUS disk storage system of the copy source volume at the suspend processing by the Concurrent suspend mode operation. Moreover, check the route guidance information setting is executed to the ETERNUS disk storage system of the copy source volume.
Description
Communication error occurred between the ETERNUS disk storage systems and remote copy operation cannot be performed.
System administrator response
Check the device connection status and try again.
Description
The mutlipath driver environment is incorrect.
System administrator response
Correct the multipath driver settings.
Description
The GDS environement is incorrect.
System administrator response
Correct the GDS environment settings.
Description
The specified LUN_V number is incorrect.
System administrator response
One of the cases indicated below can be assumed. Check the parameter settings and the status of the ETERNUS disk storage system, and try again.
A LUN_V number that does not exisit or cannot be accessed is specified.
Tried to start copy between an encrypted volume and non-encrypted volume.
Specify the volume which contains bad sector.
Description
Operation cannot be performed as operation is not supported.
System administrator response
One of the cases indicated below can be assumed. Correct the parameter settings, and try again.
Tried to execute a copy operation of a size that exceeds 2TB. (For Linux)
Description
Timeout was detected while Suspend was being executed.
System administrator response
Try executing the command again.
Or, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Description
The copy operation was accepted, but the process is not completed.
System administrator response
Check the copy status to confirm whether the copy operation is completed.
If this message appears when the copy operation is suspended, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Description
Failed to open the file.
Parameters
FILE : File name
CAUSE : Cause code
System administrator response
Check file status by referring to the cause code and the file name sent by the message.
Description
Files required for operation of ACCC cannot be obtained.
Parameters
CAUSE : Cause code
System administrator response
The ACCC operating environment may be corrupted. Check that the following files exist in the sub directory (etc) of the install directory.
stxc.ini
trcdef.ini
stxcvolinf (for Solaris/Linux)
stxc.alias (for Solairs/Linux)
Description
Invalid parameter name is set in the ACCC predefinition file.
Parameters
PARAM : Parameter name
System administrator response
Correct the ACCC predefinition file and try again.
Description
Invalid parameter value is set in the ACCC predefinition file.
Parameters
PARAM : Parameter name
System administrator response
Correct the ACCC predefinition file and try again.
Description
A parameter value that is out of the range is set in the ACCC predefinition file.
Parameters
PARAM : Parameter name
System administrator response
Specify a parameter value in the ACCC predefinition file that is within the definable range.
Description
The parameter combination defined in the ACCC predefinition file is incorrect.
System administrator response
Correct the ACCC predefinition file and try again.
Description
The monitoring time for suspendable status cannot be set.
System administrator response
The following may have occurred. Check and correct parameters or the predefinition file.
Accumulated monitoring interval and monitoring count values exceed their respective permissible values.
The monitoring count is specified but the monitoring interval is not set (or set to 0).
Description
Parameters necessary for ACCC operation are not set in the ACCC predefinition file.
Parameters
PARAM : Parameter name
System administrator response
Set the parameters displayed in the message in the ACCC predefinition file.
Description
Defined parameter has been defined twice in the ACCC predefinition file.
Parameters
PARAM : Parameter name
System administrator response
Correct the ACCC predefinition file and try again.
Description
The ETERNUS disk storage system alias reached the maximum number that can be managed by ACCC and routing information cannot be set.
System administrator response
Check alias definition status and if there are unnecessary alias names, delete them.
Description
The ETERNUS disk storage system alias has already been registered.
System administrator response
Specify another alias and try again.
Description
An ETERNUS disk storage system alias with the specified ID does not exist.
System administrator response
Check the alias definition status and ID, and try again.
Description
The ETERNUS disk storage system management file cannot be obtained.
Parameters
CAUSE : Cause code
System administrator response
The following may be causes. Take an action based on the CAUSE (cause code).
When the CAUSE is -1 or -2:
MICC is not installed or registry is rewritten.
When the CAUSE is -3:
The file used for setting ETERNUS disk storage system registration information is corrupted or deleted.
Description
The ETERNUS disk storage system has not been registered in the management file.
System administrator response
Register the ETERNUS disk storage system and try again.
Description
An error occurred when the ETERNUS disk storage system alias management file was accessed.
Parameters
CAUSE : Cause code
System administrator response
The following may be causes. Take an action based on the CAUSE (cause code).
Registry key acquisition, reference
File read/write
File cannot be created
Description
The group file does not exist.
System administrator response
Check the group file name specified in the parameter, and try again.
Description
There is a syntax error in the group file description.
Parameters
LINE : Line number of the line in which the syntax error was detected
System administrator response
Check the contents of the group file specified in the parameter, and try again.
Description
The copy information is not registered in the group file.
System administrator response
Check the contents of the group file specified in the parameter, and try again.
Description
An error occurred with the copy operation described in the group file.
Parameters
VOLINFO : Name of the logical volume in which the error occurred. "Source=(copy source logical volume name).Target=(copy destination logical volume name)" is for copy pairs. "Volume=(Logical volume name)" is for logical volumes.
MSG : Message text
System administrator response
Deal with the error according to the MSG.
Description
The copy operation cannot be performed, as the number of copy pairs or logical volumes described in the group file exceeds the maximum number possible.
System administrator response
Take any of the following measures:
Divide the group
Change the max_grouping_ses parameter value in the predefinition file.
The specified parameter is invalid. [parameter name=[NAME], parameter value=[VALUE]]
Description
An incorrect affinity group number has been specified.
Parameters
NAME : Parameter name
VALUE : Parameter value
System response
Interrupts the processing.
System administrator response
Use "A.3.3 acinq ag (Affinity group list display command)" to check the specified affinity group number.
The specified user name and password have not been registered in the device. [user=[USER]]
Description
The user name and password have not been registered on the ETERNUS disk storage systems.
Parameters
USER : User name
System response
Interrupts the processing.
System administrator response
Check whether the user name and password are correct.
The specified user does not have privileges greater than that of an administrator. [user=[USER]]
Description
The user does not have Administrator privileges.
Parameters
USER : User name
System response
Interrupts the processing.
System administrator response
Use ETERNUS Web GUI to check the user privileges.
The registered user and password are not registered in the current device. [IP address=[IPADDR], user=[USER]]
Description
The user name and password have not been registered on the ETERNUS disk storage systems.
Parameters
IPADDR : IP address
USER : User name
System response
Interrupts the processing.
System administrator response
The ETERNUS Web GUI user account has either been changed or deleted.
Change the registration information for the ETERNUS disk storage systems by referring to "3.4 Changing the Configuration".
The operation cannot be performed with the user privileges when registering the device. [IP address=[IPADDR], user=[USER]]
Description
The user does not have Administrator privileges.
Parameters
IPADDR : IP address
USER : User name
System response
Interrupts the processing.
System administrator response
The user account privileges for ETERNUS Web GUI have been changed.
Use ETERNUS Web GUI to check the user privileges.
The device is not supported. [IP address=[IPADDR], model=[MODEL], type=[TYPE]]
Description
The specified ETERNUS disk storage system is not supported.
Parameters
IPADDR : IP address
MODEL : ETERNUS disk storage systems model
TYPE : ETERNUS disk storage systems type
System response
Interrupts the processing.
System administrator response
Check that the ETERNUS disk storage systems meets the "1.4.1 Hardware requirements".
The specified affinity group has not been registered. [affinity group number=[GROUP]]
Description
The specified affinity group has not been registered.
Parameters
GROUP : Affinity group number
System response
Interrupts the processing.
System administrator response
Use A.3.3 acinq ag (Affinity group list display command) to check the specified affinity group number.
The specified affinity group has been concatenated. [affinity group number=[GROUP]]
Description
A concatenated affinity group has been specified.
Parameters
GROUP : Affinity group number
System response
Interrupts the processing.
System administrator response
Concatenated affinity groups cannot be specified.
Failed to communicate with the device. [IP address=[IPADDR]]
Description
Communications with the ETERNUS disk storage systems have failed.
Parameters
IPADDR : IP address
System response
Interrupts the processing.
System administrator response
It is not possible to communicate with the ETERNUS disk storage systems.
Refer to "Port number settings" to check the status of the network, and then execute the command again.