Error codes of the volume lock function in the Windows version are described below.
Error Code | Explanation | Corrective action |
---|---|---|
1 | A memory shortage occurred. | Check the available space in memory. If memory is insufficient, increase the amount of memory. |
2 | Internal inconsistency occurred. | Collect the information required for troubleshooting, and then contact a Fujitsu systems engineer. (NOTE) |
4 | A memory shortage occurred. | Check the available space in memory. If memory is actually insufficient, increase the amount of memory. |
5 | An error occurred during volume lock processing. | Collect the information required for troubleshooting, and then contact a Fujitsu systems engineer. (NOTE) |
6 | Releasing volume lock failed. | |
8 | Unmounting a volume failed. | |
10 | Internal inconsistency occurred. | |
15 | An error occurred during volume lock processing. | |
16 | Obtaining a port number failed. | In cluster operation, confirm that the SWSTGNODE environment variable is set correctly at the time of command execution, and re-execute processing. If this fails to solve the problem, collect the information required for troubleshooting, and then contact a Fujitsu systems engineer. (NOTE) |
17 | An error occurred during volume lock processing. | Collect the information required for troubleshooting, and then contact a Fujitsu systems engineer. (NOTE) |
For information on how to collect the data necessary for troubleshooting, refer to the following manual.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".