Phenomenon
On the client GUI of this software, the Web browser for calling management software cannot be waked up.
Action
The Web browser (default Web browser) may not be set up correctly. Set the default Web browser.
Set up the default Web browser by using one of following methods.
Setting from Internet Explorer
Start Internet Explorer, and select [Tools] - [Internet Options] - [Programs] tab.
Check "the Internet Explorer should check to see whether it is the default browser" check box, and click <Apply> button and <OK> button.
When Internet Explorer is re-started and a message (question whether you are prompted to make it the default browser or not) is displayed, click <Yes> button.
Setting from the menu
Select [Control Panel] - [Add or Remove Programs] (or [Add/Remove Programs]) - [Set Program Access and Defaults].
If the "Set Program Access and Defaults" exists in the menu displayed by clicking <Start> button, select it.
Select [Custom], and click an arrow on the right side.
Select Internet Explorer in the "Choose a default Web browser ", and click <OK> button.
Set up by referring manuals for its browser.