Top
ETERNUS SF Storage Cruiser 14.0 User's Guide

D.5.1 Cannot register devices in the performance management window (swsag0609)

Phenomenon

When the device icon is moved to the performance management window from the resource management screen using the Drag & Drop method and the message swsag0609 ("Uncompleted to register the device %IP ADDRESS% ") is displayed.


Action

The message swsag0609 will appear if the configuration file for the target device cannot be found or read. Follow the procedure below to create the configuration file.

  1. Select the target device name in the performance management window tree.

  2. Execute [Device] - [Create Device Configuration File] form the performance management window menu bar.

Note

If the creation of the configuration information file fails, check the state of the device or network according to the following procedure.

  • All supported storage models

    • Using the ping command, perform a communication check to make sure that the device can be recognized from the operation control server.

    • Log into ETERNUSmgr, and set the administrative server IP address in "Setting"(Main Menu) - "Set IP Address(Others)".

  • ETERNUS DX60/DX80, ETERNUS2000, ETERNUS4000 (except models 80 and 100), ETERNUS6000, ETERNUS8000

    • If you have logged into ETERNUSmgr, log out.