ETERNUS SF Storage Cruiser 14.0 User's Guide

D.3.8 Collect information about the client environment

The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.

1. Login to the server node with OS administrator permissions.

   OS administrator permissions are required to collect the information.

2. Execute the clientsnap command. The $INS_DIR means "Destination Folder" specified at the Client installation.

   C:\> $INS_DIR\client\sbin\clientsnap -dir directory -all

   Specify the directory to save the information with -dir option (The -dir option cannot be omitted).