This section explains the commands for collecting troubleshooting information on agent.
NAME
agentsnap - Collects the troubleshooting information of Agent
SYNOPSIS
/opt/FJSVssage/sys/agentsnap [-dir dirname] [-all]
DESCRIPTION
Collect information on the agent. Only OS administrator (root) user can execute this command.
Collect information on agent when a problem occurs.
Submit the information to Fujitsu technical staff.
OPTIONS
Corrects the troubleshooting information on dirname directory. Specify the full path name for dirname.
When this option is omitted, the troubleshooting information is stored on /tmp directory.
The collected information is gathered in the file that its name starts by "agentsnap_". Before executing this command, please confirm that dirname directory has the following free space.
Collected information | Required free space |
|---|---|
Initial investigation information | more than 10MB |
All troubleshooting information | more than 30MB |
Collects all troubleshooting information on servers. Data includes lots of information, which will increase the size of the data. This option is not necessary for initial investigation.
EXAMPLES
Collecting the troubleshooting information for initial investigation.
# /opt/FJSVssage/sys/agentsnap
