This section explains the commands for collecting troubleshooting information of the Manager.
NAME
managersnap - Collects the troubleshooting information of Manager
SYNOPSIS
/opt/FJSVssmgr/sbin/managersnap [-dir dirname] [-all]
DESCRIPTION
Collect information of the Manager on the administrative servers. Only OS administrator (root) user can execute this command.
The managersnap is the command used to collect information on administrative server when a problem occurs.
Submit the information to Fujitsu technical staff.
OPTIONS
Corrects the troubleshooting information on dirname directory. Specify the full path name for dirname.
When this option is omitted, the troubleshooting information is stored on /tmp directory.
The collected information is gathered in the file that its name starts by "managersnap_". Before executing this command, please confirm that dirname directory has the following free space.
Collected information | Required free space |
---|---|
Initial investigation information | more than 40MB |
All troubleshooting information | more than "80 + (2 * number of registered device)" MB |
Collects all troubleshooting information on servers. Data includes lots of information, which will increase the size of the data. This option is not necessary for initial investigation.
EXAMPLES
Collecting the troubleshooting information for initial investigation.
# /opt/FJSVssmgr/sbin/managersnap