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ETERNUS SF Storage Cruiser 14.0 User's Guide

11.3.3 Error messages

62000

62000: Unexpected Error occurred. msg

Explanation

An unexpected exception occurred.

Response

Collect this message and other information, and contact your Fujitsu certified service engineer to investigate the issues.

62001

62001: Internal Program Error occurred.

Explanation

An internal error occurred.

Response

Collect this message and other information, and contact your Fujitsu certified service engineer to investigate the issues.

62002

62002: Network Error occurred. (node)

Explanation

An error occurred during communication between Manager and the operation target device node ("node" may not be displayed).

Response

Check the network environment for problems.

62056

62056: Timeout error occurred in LogicalVolume format operation.

Explanation

Format processing was instructed to the device but start processing was not completed within the monitoring time.

Response

Check the formatting condition of the relevant volume. If the formatting has not begun, execute formatting again.

62057

62057: LogicalVolume format operation failed

Explanation

Format processing that was instructed to the device terminated abnormally.

Response

Check the formatting condition of the relevant volume. If the formatting has not begun, execute formatting again.

62101

62101: The device (name) does not supported by the Storage Volume Configuration Navigator

Explanation

A device that was not supported by Storage Volume Configuration Navigator was specified for operation.

Response

Start operation by specifying a device supported by Storage Volume Configuration Navigator.

62102

62102: Failed to create the work directory(dir) for the Storage Volume Configuration Navigator.

Explanation

Processing was interrupted because a work directory could not be created.

Response

Check whether an error such as a space shortage occurred in the system volumes on the operation management server.

62103

62103: Failed to create the work file(file) for the Storage Volume Configuration Navigator.

Explanation

Processing was interrupted because a work file could not be created.

Response

Check whether an error such as a space shortage occurred in the system volumes on the operation management server.

62104

62104: Failed to read the work file(file) for the Storage Volume Configuration Navigator.

Explanation

Processing was interrupted because the work file could not be read.

Response

Check whether an error occurred in the system volumes on the operation management server.

62105

62105: Unrecovered error occurred. msg

Explanation

Processing was interrupted because an unrecoverable error occurred.

Response

Collect the message and other information for an investigation, and contact your Fujitsu certified service engineer.

62121

62121: CMnum not found in the configuration of the storage

Explanation

Regarding the CM module of the target storage device, the actual device configuration does not agree with the defined configuration data. The configuration data before configuration editing was probably inconsistent with the actual device configuration.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62122

62122: CAnum1:Portnum2 not found in the configuration of the storage

Explanation

Regarding the CM module of the target storage device, the actual device configuration does not agree with the defined configuration data. The configuration data before configuration editing was probably inconsistent with the actual device configuration.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62123

62123: The type of CAnum of the storage is type.

Explanation

Regarding the CM module type of the target storage device, the actual device configuration does not agree with the defined configuration data. The configuration data before configuration editing was probably inconsistent with the actual device configuration.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62124

62124: DEnum1:Disknum2 not found in the configuration of the storage

Explanation

Regarding the disks of the target storage device, the actual device configuration does not agree with the defined configuration data. The configuration data before configuration editing was probably inconsistent with the actual device configuration.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62125

62125: The capacity of DEnum1:Disknum2 of the storage is num3GB.

Explanation

Regarding the disk capacity of the target storage device, the actual device configuration does not agree with the defined configuration data. The configuration data before configuration editing was probably inconsistent with the actual device configuration.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62126

62126: The disk type of DEnum1:Disknum2 of the storage is different.

Explanation

The actual disk type of the storage target disk does not match the type defined in configuration settings.

Response

The edited configuration settings data cannot be used because it conflicts with the configuration of the actual device. Save the previous configuration data and edit the configuration again.

62130

62130: The configuration data is inconsistent.

Explanation

Processing was interrupted because an inconsistency was detected in the defined configuration data.

Response

Collect the message and other information for an investigation, and contact your Fujitsu certified service engineer.

62131

62131: RAIDGroupnum2 assigned to LogicalVolumenum1 does not exist.

Explanation

Regarding the RAID group of the target storage device, the actual device configuration does not agree with the defined configuration data. The RAID group configuration of the device was probably changed after the actual device configuration data was saved.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62132

62132: The Hot Spare Disk (DEnum1:Disknum2) is assigned to RAIDGroupnum3.

Explanation

Regarding the disk settings of the target storage device, the actual device configuration does not agree with the defined configuration data. The disk settings of the device were probably changed after the actual device configuration data was saved.

Response

The defined configuration data that was edited cannot be used because it is inconsistent with the actual device configuration. Save the latest configuration data and edit it again.

62133

62133: Dynamic reconfiguration function was not started.

Explanation

Dynamic reconfiguration processing was instructed to the storage device but start processing was not completed within the monitoring time.

Response

Collect the message and other information, and contact your Fujitsu certified service engineer to investigate the issues.

62134

62134: Dynamic reconfiguration change does not become effective.

Explanation

Dynamic reconfiguration processing that was instructed to the storage device was interrupted because an error response was made.

Response

Collect the message and other information, and contact your Fujitsu certified service engineer to investigate the issues.

62135

62135: The function(%1) does not supported by the Storage Volume Configuration Navigator.

Explanation

The function (%1) is not supported by the Storage Volume Configuration Navigator.

%1 includes the following function.

  • "Joint AffinityGroup"

    Indicates concatenated affinity group functions.

  • "Thin Provisioning"

    Indicates Thin Provisioning functions.

Response

Respond in accordance with the function included in %1.

  • Joint AffinityGroup:

    The configuration at the Storage Volume Configuration Navigator is not changeable.
    Change the configuration with reference to the Storage device manual.

  • Thin Provisioning:

    The configuration at the Storage Volume Configuration Navigator is not changeable.
    Change the configuration with reference to the Storage device manual.

62137

62137: The devices, RAID cannot be putting set for the ECO Mode.

Explanation

Since the device or RAID was in Ecomode, processing was aborted.

Response

After cancelling Ecomode of the device or RAID, resume the operation.

62138

62138: Because the setting of Storage Migration exists, it is not possible to set it.

Explanation

The device setting can not be done, because the port of FC-Initiator exists.

Response

Change the port besides FC-Initiator, and then do the device setting again.

62145

62145: The main frame volume already exists in the storage.

Explanation

A new configuration cannot be set up because a mainframe volume exists in the storage device.

Response

Storage Volume Configuration Navigator does not permit a mainframe volume configuration already existing at the time of the new configuration setup to be deleted. Delete the mainframe volume while referring to the storage device manual, and re-execute this operation.

62146

62146: The main frame volume (LogicalVolumenum)exists in the RAIDGroup.

Explanation

Reconfiguration was attempted for the RAID group containing the mainframe volume.

Response

Storage Volume Configuration Navigator does not permit the mainframe volume to be reconfigured. Reconfigure it while referring to the storage device manual.

62147

62147: LogicalVolume exists in storage.

Explanation

A new configuration cannot be set up because a LogicalVolume exists in the target device.

Response

Storage Volume Configuration Navigator does not permit a LogicalVolume configuration already existing at the time of the new configuration setup to be deleted. Delete the LogicalVolume while referring to the storage device manual, and re-execute the operation.

62150

62150: Specified RAIDGroup cannot be registered.

Explanation

A RAID group could not be created because of a disk status error.

Response

Check the storage device for disk status errors. If an error is found, maintain the relevant disk drive and then re-execute the operation.

62151

62151: Specified LogicalVolume cannot be registered.

Explanation

A LogicalVolume could not be created because of a RAID group status error.

Response

Check the storage device for RAID group status errors. If an error is found, maintain the relevant RAID group and then re-execute the operation.

62152

62152: Specified HotSpare cannot be registered.

Explanation

HotSpare could not be created because of a disk status error.

Response

Check the storage device for disk status errors. If an error is found, maintain the relevant disk drive and then re-execute the operation.

62153

62153: Specified RAIDGroup cannot be deleted.

Explanation

The RAID group could not be deleted because of a RAID group status error.

Response

Check the storage device for RAID group status errors. If an error is found, maintain the relevant RAID group and then re-execute the operation.

62154

62154: Specified LogicalVolume cannot be deleted.

Explanation

A LogicalVolume could not be deleted because of a RAID group or LogicalVolume status error.

Response

Check the storage device for RAID group or LogicalVolume status errors. If an error is found, maintain the relevant RAID group or LogicalVolume and then re-execute the operation.

62155

62155: Specified HotSpare cannot be deleted.

Explanation

HotSpare could not be deleted because of a disk status error.

Response

Check the storage device for disk status errors. If an error is found, maintain the relevant disk drive and then re-execute the operation.

62521

62521: Install the two data disks in the first slots of the DE.

Explanation

A DE consists of fewer than two disks. Two or more disks must be mounted on each DE.

Response

Perform disk operation to mount data disks in the first two slots of each DE. System disks are not included.
For a real device, modify the real device configuration and then execute device loading.

62522

62522: The number of DEs is different in loop ID:0 and loop ID:1.

Explanation

The same number of DEs should be mounted in each loop but is not. (ETERNUS3000)

Response

Mount the same number of DEs in each loop.

62523

62523: Install disk between slot 0 and 3 in DE0x00.

Explanation

Disks should be mounted as backup disks in slots 0 to 3 of the DE0x00 but are not.

Response

Mount disks in DE0x00 slots 0 to 3.

62524

62524: Device matching failed.

Explanation

An error occurred in the operation management server during device matching.

Response

Make sure that the operation management server operates normally.

62525

62525: Device setup not complete on one device.

Explanation

The relevant device cannot be set up because an error occurred before setup.

Response

Remove the error cause and retry the operation.

62526

62526: Internal program error.

Explanation

An internal inconsistency occurred in the Storage Volume Configuration Navigator.

Response

Write down this message and contact your Fujitsu engineer.

62527

62527: Could not read definition file.

Explanation

The configuration definition file could not be loaded.

Response

Write down this message and contact your Fujitsu engineer.

62528

62528: Error in definition file.

Explanation

The configuration definition file may have been destroyed.

Response

Write down this message and contact your Fujitsu engineer.

62529

62529: DE is not installed in sequence.

Explanation

DEs are not mounted in ascending serial order of the DE numbers (ETERNUS4000, ETERNUS8000 and ETERNUS2000,ETERNUS DX60, DX80).

Response

Mount DEs in ascending serial order of the DE numbers.

62530

62530: One of the hot spare disks is not working.

Explanation

A hot spare disk was defined but did not function as a hot spare disk because its capacity was too small.

Response

Define the disk with the largest capacity in the loop as a hot spare disk.

62531

62531: There are insufficient disks. There must be at least 4.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount four or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62532

62532: There are insufficient disks. There must be at least 5.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount five or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62533

62533: There are insufficient disks. There must be at least 8.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount eight or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62535

62535: There are insufficient disks. There must be at least 20.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 20 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62536

62536: There are insufficient disks. There must be at least 16.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 16 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62537

62537: There are insufficient disks. There must be at least 32.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 32 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62538

62538: There are insufficient disks. There must be at least 128.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 128 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62539

62539: Exception occurred.

Explanation

An unexpected exception occurred.

Response

Troubleshoot by referring to the following section in the manual below to collect necessary data, and then call your Fujitsu systems engineer (SE).
"ETERNUS SF Storage Cruiser User Guide" 9.1.1.1 How to collect data for trouble investigation

62540

62540: IOException occurred.

Explanation

An I/O exception occurred. Any attempt to open a file will fail when the file is being opened. Any attempt to save a file will fail when the file is being saved.

Response

Check the target directory authority of the file.

62541

62541: There are insufficient disks. There must be at least 176.

Explanation

The required number of disks mounted on the device is not met. More than the required number of disks is required.

Response

Mount 176 or more disks. In case of a real device, correct the configuration of the real device before device read.

62542

62542: There are insufficient disks. There must be at least 184.

Explanation

The required number of disks mounted on the device is not met. More than the required number of disks is required.

Response

Mount 184 or more disks. In case of a real device, correct the configuration of the real device before device read.

62543

62543: There are insufficient disks. There must be at least 192.

Explanation

The required number of disks mounted on the device is not met. More than the required number of disks is required.

Response

Mount 192 or more disks. In case of a real device, correct the configuration of the real device before device read.

62544

62544: Hot spare disk with insufficient capacity found in SAS disk.

Explanation

The capacity of the hot spare in the defined SAS disk is insufficient so that the disk does not work as the hot spare.

Response

Define the correct maximum capacity for the SAS hot spare disk.

62545

62545: Hot spare disk with insufficient capacity found in nearline SATA disk.

Explanation

The capacity of the hot spare in the defined nearline SATA disk is insufficient so that the disk does not work as the hot spare.

Response

Define the correct maximum capacity for the nearline SATA hot spare disk.

62546

62546: There are insufficient disks. There must be at least 6.

Explanation

The minimum number of disks (6) has not been mounted.

Response

Mount at lest 6 disks. Check the configuration of the actual device and then reload the device.

62547

62547: One loop that has hot spare disk with insufficient capacity found in fibre channel disk.

Explanation

The capacity of the fibre channel hot spare disk is smaller than the capacity defined in the RAID Group on the same loop.

Response

Define the correct maximum capacity for the fibre channel hot spare disk.

62548

62548: One loop that has hot spare disk with insufficient capacity found in nearline FC disk.

Explanation

The capacity of the nearline FC hot spare disk is smaller than the capacity defined in the RAID Group on the same loop.

Response

Define the correct maximum capacity for the nearline FC hot spare disk.

62549

62549: One loop that has hot spare disk with insufficient capacity found in nearline SATA disk.

Explanation

The capacity of the nearline SATA hot spare disk is smaller than the capacity defined in the RAID Group on the same loop.

Response

Define the correct maximum capacity for the nearline SATA hot spare disk.

62550

62550: There are insufficient disks. There must be at least 136.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 136 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62551

62551: There are insufficient disks. There must be at least 144.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 144 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62552

62552: There are insufficient disks. Check necessary number of Disk.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount the number of requirement or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62553

62553: There are insufficient disks. There must be at least 2.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount two or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62554

62554: Hot spare disk with insufficient capacity found in nearline SAS disk.

Explanation

The capacity of the hot spare in the defined nearline SAS disk is insufficient so that the disk does not work as the hot spare.

Response

Define the correct maximum capacity for the nearline SAS hot spare disk.

62556

62556: There are insufficient disks. There must be at least 28.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 28 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62557

62557: There are insufficient disks. There must be at least 64.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 64 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62558

62558: There are insufficient disks. There must be at least 72.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 72 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62559

62559: There are insufficient disks. There must be at least 80.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 80 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62560

62560: There are insufficient disks. There must be at least 88.

Explanation

The number of disks mounted on the device does not satisfy the requirements. More disks must be mounted.

Response

Mount 88 or more disks. For a real device, correct the configuration of the real device and then perform device loading.

62561

62561:One loop that has hot spare disk with insufficient capacity found in SSD.

Explanation

The capacity of the defined SSD hot spare is smaller than the disk capacity for disks comprising the RAID group of the same loop.

Response

Define an SSD as a maximum capacity hot spare within the loop.