Top
ETERNUS SF Storage Cruiser 13.3 User's Guide

12.1.3 Troubleshooting information collection

This section explains the commands for collecting troubleshooting information.


12.1.3.1 Troubleshooting Administrative server information collection (managersnap)

NAME

managersnap - Collects the troubleshooting information of Administrative server


SYNOPSIS

/opt/FJSVssmgr/sbin/managersnap [-dir directory] [-all]

DESCRIPTION

Collect information on the administrative servers. Only OS administrator (root) user can execute this command.

The managersnap is the command used to collect information on administrative server when a problem occurs.

Submit the information to Fujitsu technical staff.


OPTIONS

No specify

The troubleshooting information will be stored on /tmp directory.

-dir

Specify the directory where troubleshooting information is to be stored.

-all

Collects all troubleshooting information on servers. Data includes lots of information, which will increase the size of the data. This option is not necessary for initial investigation.


EXAMPLES

# /opt/FJSVssmgr/sbin/managersnap