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ETERNUS SF Storage Cruiser 13.3 Event Guide

2.2.4 Explanation of SN200 MDS (Cisco MDS) Events

Failure event

Level

Event display

Troubleshooting

The domain ID is not configured or assigned.

Warning

Domain ID is not configured or assigned on a VSAN-number

Check the domain ID setting and set the appropriate ID.

The principal switch was selected.

Warning

Principal switch is selected on a VSAN-number

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination switch.

A fabric was built or reconfigured.

Warning

Fabric is built or reconfigured on a VSAN-number

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination switch.

The module status has become unknown. The module is likely to be faulty.

Error

Module is unknown state

Replace the possibly faulty module.

The module was stopped by user operation.

Warning

Module is administratively disabled

Perform a user operation to activate the module.

The module is active, but is diagnosed to have encountered an error.

Warning

Module is operational but there is some diagnostic information available

Since this error is likely to recur, preventive replacement is recommended.

The module has entered an error state.

Error

Module has failed due to some condition

Replace the possibly faulty module.

The installed module was lost.

Error

Module has been provisioned but it is missing

Replace the possibly faulty module unless this status was encountered during operation.

An incompatible module is installed.

Error

Module has not been provisioned and wrong type of module is plugged in

Verify that the components are installed at correct locations.

The module is incompatible with the current configuration.

Error

Module is not compatible with the current configuration

Set up a configuration that is suitable for the installed module.

A module diagnostic test encountered an error caused by hardware failure.

Error

Module diagnostic test failed due to some hardware failure

Replace the possibly faulty module.

The module is still not ready.

Error

Module is waiting for an external or internal event to become operational

Contact the support service if the possibly faulty location cannot be identified using device error logs or other information.

The module is inactive although it is switched on.

Error

Module is administratively set to be powered on but out of service

Check the module status or configuration. If no abnormality is found, contact the support service.

The module is inactive due to a temperature abnormality although it is switched on.

Error

Module is powered on but out of service by environmental temperature problem

Check the fan status. If no problem is found, check the installation environment.

The power was cut off.

Error

Module is in powered down state

If the power was not intentionally turned off, replace the possibly faulty module.

The system power is not sufficient for the module.

Error

System does not have enough power in power budget to power on this module

Check the power environment. If no problem is found, contact the support service.

The module is being rebooted.

Error

Module is being power cycled

If the module is not intentionally being rebooted, contact the support service.

The module is active, but is likely to enter an error state.

Error

Module is still operational but may go into a failure state

Contact the support service if the possibly faulty location cannot be identified using device error logs or other information.

The module is active, but is likely to encounter system failure.

Error

Module is still operational but could potentially take the system down

Contact the support service if the possibly faulty location cannot be identified using device error logs or other information.

The power to the FRU was cut off for an unknown reason.

Error

FRU is powered off because of unknown problem

Replace the possibly faulty module.

The power to the FRU was cut off.

Warning

FRU is administratively powered off

To maintain redundancy, perform user operation to turn on the power to the module.

The power to the FRU was turned off because of insufficient system power.

Warning

FRU is powered off because available system power is insufficient

Check the power environment. If no problem is found, contact the support service.

The power to the FRU was cut off because of a power problem within the FRU.

Error

FRU is powered off because of power problem in the FRU

Check the power status. If no problem is found, check the installation environment.

The power to the FRU was cut off due to a temperature problem.

Error

FRU is powered off because of temperature problem

Check the power status. If no problem is found, check the installation environment.

The power to the FRU was cut off due to a fan problem.

Error

FRU is powered off because of fan problems

Check the fan status. If no problem is found, check the installation environment.

The status of the FRU has changed to error.

Error

FRU is in failed state

Replace the possibly faulty module.

The power is normal, but the power supply fan is faulty.

Error

FRU is on but fan has failed

Replace the pertinent power supply.

The status of the fan has changed to unknown.

Error

FAN is unknown state

Contact the support service.

The power to the fan was cut off.

Error

FAN is powered down

Verify that the fan is correctly inserted. If the problem remains, contact the support service.

The fan has become faulty.

Warning

FAN is partial failure

Replace the fan.

The sensor threshold has been exceeded.

Information

The sensor value(%VALUE%) crossed the threshold(%VALUE%)

If this event recurs frequently, contact the support service.

A software crash occurred and the core file was generated.

Information

Software crash occurs and a core file is generated.

Replace the supervisor or device.

The trunking port has failed.

Warning

Trunking port is down(%CAUSE%)

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination switch.

The "The status of the port has changed" event occurs at the same time as this event.

The status of the Fibre Channel port has changed to normal.

Information

The status of the port has changed to Ready/%STATUS% fc%SLOT NUMBER%/%PORT NUMBER INSIDE THE SLOT%(%PORT NUMBER%)

*1

No action is required.

The status of the Fibre Channel port has changed to warning.

Warning

The status of the port has changed to Warning/%STATUS% fc%SLOT NUMBER%/%PORT NUMBER INSIDE THE SLOT%(%PORT NUMBER%)

*1

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination device.

The status of the Fibre Channel port has changed to unknown.

Warning

*2

The status of the port has changed to Unknown/%STATUS% fc%SLOT NUMBER%/%PORT NUMBER INSIDE THE SLOT%(%PORT NUMBER%)

*1

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination device.

The status of the Fibre Channel port has changed to error.

Error

The status of the port has changed to FAILURE/%STATUS% fc%SLOT NUMBER%/%PORT NUMBER INSIDE THE SLOT%(%PORT NUMBER%)

*1

Check whether the cable was disconnected and then reconnected. If this operation was not performed, check the SFP, cable, and the connection destination device.

*1: Any of the following words is inserted in %STATUS%.
Unknown, Online, Offline, Bypassed, Diagnostics

*2: When "The status of the port has changed to Unknown/Offline" is displayed, it is notified as Information level.