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ETERNUS SF Storage Cruiser 13.3 Event Guide

2.1.1 Solaris OS server node (Host)

Multipath asynchronous events (SNMP traps) (When the Agent version of the server node is 1.x)

Failure event

Level

Event display

Troubleshooting

One path blocked

Error

MPType access path(MPAccessPath) fault

Refer to the manual for the multipath driver and take required actions. Generally, the connection to storage devices and the cable connections must be checked.

All paths blocked

Error

MPType access path(MPAccessPath) fault and no more path

A multipath asynchronous event (SNMP trap) was reported to Manager; however, Manager does not manage the corresponding multipath information.
(This may occur when Manager was either uninstalled or installed following a server node unit search.)

Error

Multi path(Controler Controler Number) fault

Use the resource management view to search the server node related to the asynchronous event (SNMP trap).

"MPType" of the event display is displayed, "MPLB" or "MPHD".
"MPAccessPath" of the event display is displayed, "c1t1" etc.
"Controller Number" of the event display is displayed, "No.2" etc.


Asynchronous event for monitored keywords

The system message file (/var/adm/messages) is monitored with monitoring keywords. When a message that includes monitoring keywords is output, an asynchronous event is sent to Manager according to the level corresponding to the monitoring keywords. In this case, the detected message containing the monitoring keywords is sent to Manager as is. If asynchronous events corresponding to the same message are detected several times within the message monitoring time (Polling Time in the Correlation.ini parameter), these events are reported to Manager only once.

Event reporting a changed host name

Manager uses the host name to identify each of the server nodes. However, in cases where server nodes cannot be identified correctly after their host name has changed, the following event is output:

Event

Level

Event display

Troubleshooting

The host name of a server node has changed

Warning

hostname of server node (IPaddress) has been changed from Server-A to Server-B

The hostname for the server having the IP address indicated in the event display has been changed to Server-B. Reset the hostname to Server-A. To do so, edit /etc/inet/hosts file, which contains the definitions of the hostnames.

The "IPaddress" indicated in the event display is the IP address of the corresponding server node.
"Server-A" is the name set to which the corresponding server node was originally set.
"Server-B" is the name to which the corresponding server node is currently set.