Systemwalker Desktop Patrol User's Guide - Microsoft(R) Windows (R) -

1.3 Benefits of Installation

Investment in information technology is strategically important for companies. It's also an expensive investment. In addition to costs of hardware and software, investment in IT assets includes hidden costs like troubleshooting, locating hardware, installation of software, license management and installation of security patches. These investments balance out as long as operation efficiencies are increased.

There has been a rapid increase in PC installations in recent years and their management is left to users. This makes it extremely difficult for system administrators to know the state of every machine and whether the appropriate security patches have been applied. Companies could also be located in different places making visiting every terminal at every location impossible. Companies therefore rely on tools which can resolve these issues.

Systemwalker Desktop Patrol helps companies in the following ways:

• Understand the actual condition of use of PCs and lease contract information of PCs (inventory collection, lease management).
• Improve security of PCs (security audit and automatic installation of security patch)
• Reduce costs by keeping track of the number of software licenses and dormant assets (license management).
• Resolve users' problems without visiting the worksite (remote operation).