Systemwalker Desktop Patrol User's Guide - Microsoft(R) Windows (R) -

Contents Index

Preface

Purpose of this Guide

This guide provides an introduction, a functional overview and instructions required to use the following products :

Systemwalker Desktop Patrol Standard Edition V13.2.0
Systemwalker Desktop Patrol Base Edition* V13.2.0

Systemwalker is a generic name for the distributed operation management product provided by Fujitsu Limited.

*Systemwalker Desktop Patrol Base Edition V13.2.0 does not include remote operation which is the Live Help function.

Intended Readers

This guide is for the following audience:

Those who wish to know more about Systemwalker Desktop Patrol
Those who wish to have a functional overview of Systemwalker Desktop Patrol
Those who wish to know how Systemwalker Desktop Patrol can be used
Those who are considering installing Systemwalker Desktop Patrol

To understand the contents of this guide, the following knowledge is essential:

General knowledge regarding personal computers
General knowledge regarding Windows Operating Systems
General knowledge regarding the Internet

Structure of this Guide

This guide consists of 4 chapters and the appendix.

Chapter 1 Overview of Systemwalker Desktop Patrol

This chapter describes the positioning of Systemwalker Desktop Patrol in the Systemwalker product suite, the effect of installation of Systemwalker Desktop Patrol and a brief on its features

Additionally it describes the knowledge and concepts required to use Systemwalker Desktop Patrol.

Chapter 2 Configuration of Systemwalker Desktop Patrol

This chapter describes the configuration of Systemwalker Desktop Patrol.

Chapter 3 Systemwalker Desktop Patrol Functions

This chapter describes the functions of Systemwalker Desktop Patrol.

Chapter 4 Operating Environment

This chapter describes environments required to operate Systemwalker Desktop Patrol.

Appendix A Support Service

This appendix describes the support services offered by Systemwalker Desktop Patrol.

Appendix B Term Table

This appendix lists the changed terms in Systemwalker Desktop Patrol V13.0.0 or later versions.

Glossary

This glossary explains the terms used in Systemwalker Desktop Patrol.

Location of this guide

In Systemwalker Desktop Patrol manual, location of this guide is shown as follows.

Manual	Contents
Systemwalker Desktop Patrol User's Guide (This document)	Overview, features and functions of Systemwalker Desktop Patrol.
Systemwalker Desktop Patrol Installation and Setup Guide	How to perform installation settings, change operation environment, maintain and manage Systemwalker Desktop Patrol.
Systemwalker Desktop Patrol Operation Guide: For Administrators	How to use Asset Management, Security Management, License Management, Contents Management, Lease Management and Desktop Patrol Settings.
Systemwalker Desktop Patrol Operation Guide: For Clients	How to install, operate and change the settings on the client side. Also details on handling error messages output from client side.
Systemwalker Desktop Patrol Reference Guide	Commands, enterprise policies, files and port numbers used in Systemwalker Desktop Patrol. In addition, corrective actions for corresponding error messages output from Systemwalker Desktop Patrol.

The following guides are enclosed as Systemwalker Live Help (remote operation function) guides.

Manual Name	Content
Systemwalker Live Help User's Guide	It explains how to install Systemwalker Live Help, how to use the hardware and software and set the support center. In addition, it also explains how to manage by Live Help Connection Manager.
Systemwalker Live Help Client Guide	It explains how to install, use and set Systemwalker Live Help Client.

Symbols used in this guide

This guide uses the following names, symbols and abbreviations for explications.

Symbols Used in Commands

This subsection describes the symbols used in the examples of commands.

Meaning of Symbols

Symbol	Meaning
[ ]	Indicates that the items enclosed in these brackets can be omitted.
\|	Indicates that one of the items separated by this symbol should be selected.

Symbols used in this guide

The following symbols are used in this guide.

Indicates an item requires special attention.

Indicates useful information.

DTP Installation Directory

The directory in which "Systemwalker Desktop Patrol CS", "Systemwalker Desktop Patrol DS", "Systemwalker Desktop Patrol MC" or "Systemwalker Desktop Patrol CT" is installed is indicated as the DTP installation directory.

Abbreviations

In this guide, such product names are abbreviated as follows.

Product Names	Abbreviation
Systemwalker Desktop Patrol CS	Desktop Patrol CS or CS
Systemwalker Desktop Patrol DS	Desktop Patrol DS or DS
Systemwalker Desktop Patrol MC	Desktop Patrol MC or MC
Systemwalker Desktop Patrol CT	Desktop Patrol CT or CT

In this guide, the operating system names are abbreviated as follows.

Abbreviation	Full Name
Windows Server(R) 2003	Microsoft(R) Windows Server(R) 2003, Standard Edition, Microsoft(R) Windows Server(R) 2003, Enterprise Edition, Microsoft(R) Windows Server(R) 2003, Standard x64 Edition, Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition, Microsoft(R) Windows Server(R) 2003 R2, Standard Edition, Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition, Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition and Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition
Windows(R) 2000(*1)	Microsoft(R) Windows(R) 2000 Professional operating system, Microsoft(R) Windows(R) 2000 Server operating system and Microsoft(R) Windows(R) 2000 Advanced Server operating system
Windows(R) NT(*2)	Microsoft(R) Windows NT(R) Server network operating system Version 4.0 and Microsoft(R) Windows NT(R) Workstation operating system Version 4.0
Windows Vista(R)	Microsoft(R) Windows Vista(R) Ultimate, Microsoft(R) Windows Vista(R) Enterprise, Microsoft(R) Windows Vista(R) Business, Microsoft(R) Windows Vista(R) Home Premium, Microsoft(R) Windows Vista(R) Home Basic, Microsoft(R) Windows Vista(R) Ultimate 64-bit Edition, Microsoft(R) Windows Vista(R) Enterprise 64-bit Edition, Microsoft(R) Windows Vista(R) Business 64-bit Edition, Microsoft(R) Windows Vista(R) Home Premium 64-bit Edition and Microsoft(R) Windows Vista(R) Home Basic 64-bit Edition
Windows(R) XP	Microsoft(R) Windows(R) XP Professional and Microsoft(R) Windows(R) XP Home Edition
Windows(R) ME	Microsoft(R) Windows(R) Millennium Edition
Windows(R) 98	Microsoft(R) Windows(R) 98 operating system and Microsoft(R) Windows(R) 98 Second Edition
Windows	Microsoft(R) Windows Server(R) 2003, Standard Edition, Microsoft(R) Windows Server(R) 2003, Enterprise Edition, Microsoft(R) Windows Server(R) 2003, Standard x64 Edition, Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition, Microsoft(R) Windows Server(R) 2003 R2, Standard Edition, Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition, Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition, Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition, Microsoft(R) Windows(R) 2000 Professional operating system, Microsoft(R) Windows(R) 2000 Server operating system, Microsoft(R) Windows(R) 2000 Advanced Server operating system, Microsoft(R) Windows NT(R) Server network operating system Version 4.0, Microsoft(R) Windows NT(R) Workstation operating system Version 4.0, Microsoft(R) Windows Vista(R) Ultimate, Microsoft(R) Windows Vista(R) Enterprise, Microsoft(R) Windows Vista(R) Business, Microsoft(R) Windows Vista(R) Home Premium, Microsoft(R) Windows Vista(R) Home Basic, Microsoft(R) Windows Vista(R) Ultimate 64-bit Edition, Microsoft(R) Windows Vista(R) Enterprise 64-bit Edition, Microsoft(R) Windows Vista(R) Business 64-bit Edition, Microsoft(R) Windows Vista(R) Home Premium 64-bit Edition, Microsoft(R) Windows Vista(R) Home Basic 64-bit Edition, Microsoft(R) Windows(R) XP Professional, Microsoft(R) Windows(R) XP Home Edition, Microsoft(R) Windows(R) Millennium Edition, Microsoft(R) Windows(R) 98 operating system and Microsoft(R) Windows(R) 98 Second Edition
IIS	Internet Information Services 5.0 and Internet Information Services 6.0
IE	Microsoft(R) Internet Explorer V5.5 (Service Pack 2), Microsoft(R) Internet Explorer V6.0 and Microsoft(R) Internet Explorer V7.0

*1: Abbreviated as "Windows(R) 2000 Server" especially when representing Microsoft(R) Windows(R) 2000 Server operating system and Microsoft(R) Windows(R) 2000 Advanced Server operating system.

*2: Abbreviated as "Windows NT(R) Server" especially when representing Microsoft(R) Windows NT(R) Server network operating system Version 4.0.

Export Management Regulations

Our documentation may include special technology based on Foreign Exchange and Foreign Trade Control Law. In such cases, to export the relevant documentation(s) or to provide overseas residents with the relevant documentation(s), permission based on the above law is necessary.

Trademarks

Intel, Intel vPro and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, Windows NT, Windows Vista, Windows Server, Active Directory and names or product names of other Microsoft's products are registered trademarks of Microsoft Corporation in the United States and other countries.

Oracle is a registered trademark of Oracle Corporation.

VirusBuster is a registered trademark of Trend Micro Inc.

Other product names described in this document are trademarks or registered trademarks

Screen shots are used in accordance with Microsoft Corporation's guidelines.

December 2007

First edition, December 2006
Second edition, December 2007

Contents Index