Machine Administration Guide 2.6

C.1 Problems related to SynfinityCluster and PrimeCluster:

When an error mark is displayed on the operation management screen for SynfinityCluster or PrimeCluster

When the operation management screen for SynfinityCluster or PrimeCluster displays a or a , this indicates that the error monitoring function of machine administration has detected an error of some kind.

Use the Machine Administration menu to check the machine status and perform the required actions by using the following procedure:

• For PRIMEPOWER250/450/650/850/900/1500/2500 or HPC2500 series:
  • Use the Management of Hardware Error Event menu to check which events occurred.
  • For each event, check whether maintenance and the required actions have been performed. If suitable action has not yet been performed, contact a certified service engineer.
  • If the event remains displayed after maintenance has been completed, first perform a reset with the Management of Hardware Error Event menu, then use the resethardstat(1M) command for a reset.

• For other models:
  • Use the monitoring information from the Hardware Monitoring Information menu for the respective unit to check [Status].
  • Check whether maintenance and the required actions have been performed for all units in which an error occurred. If suitable action has not yet been performed, contact a certified service engineer.
  • If [Status] remains displayed after maintenance has been completed, first perform a reset with the Hardware Monitoring Information menu, then use the resethardstat(1M) command for a reset.

  

  Do not perform a reset unless suitable action has been performed for all errors that occurred.