Machine Administration Guide 2.6

3.3.16 Remote Setup menu

This section describes how to operate the Remote Setup menu.

Service for this function is provided free of charge within the warranty period.

A separate contract is required after the warranty has expired. For more information about the warranty period and the contract, contact your Fujitsu sales representative.

Starting Remote Setup menu (not registered)

If the main unit is PRIMEPOWER900/1500/2500/HPC2500, the following menu is not displayed.

Operation

1. From the CUI menu, select [Remote Setup].

   The Remote Customer Support System (REMCS) Setup menu opens.

   

   

   The menu items displayed depend on the main unit model.Moreover, there are cases where displayed menu items may not be available for use.

   

   See Section 3.3.2, "Main Unit Models and Available Menus."

2. Perform operations according to the menu.

   Menu name	Function
   Internet Connection	Connects to the REMCS Center using mail or HTTP via the Internet.
   Internet Connection (Mail only)	Connects to the REMCS Center via the Internet, using only mail.
   Management Server Connection	Connects to the REMCS Center via the management server. A separate management server must be set provided.
   Point-to-Point Connection (ISDN)	Connects to the REMCS Center through ISDN.
   Point-to-Point Connection (VPN)	Connects to the REMCS Center through VPN.

For information on REMCS Agent, see the following manual:

REMCS Agent Operator's Guide

Starting Remote Setup menu (registered)

If the main unit is PRIMEPOWER900/1500/2500/HPC2500, the following menu is not displayed.

Operation

1. From the CUI menu, select [Remote Setup].

   The Remote Customer Support System (REMCS) Setup menu opens.

   

   

   The menu items displayed depend on the main unit model.Moreover, there are cases where displayed menu items may not be available for use.

   

   See Section 3.3.2, "Main Unit Models and Available Menus."

2. Perform the required operations according to the menu.

   Menu name	Function
   Registration	Executes registration from REMCS Agent to send or register the customer information and device information.
   REMCS Environment Setting	Sets the environment for operating REMCS Agent.
   REMCS Operation	Sets registration and the REMCS environment, and starts services after successfully confirming connection to the REMCS Center.
   Change Connection Type	Selects the method of connection between customers and the REMCS Center. The supported connection methods include Internet Connection, Management Server Connection, and Point-to-Point connection.
   Software Investigation Information Collection	When a problem occurs that cannot be automatically detected (such as a software operation error), collects investigation information using a simple procedure and sends it to the REMCS Center.

For information on REMCS Agent, see the following manual:

REMCS Agent Operator's Guide

Starting the Remote Maintenance Setting menu (for a main unit for which connection is set up with SMC)

If the main unit is PRIMEPOWER650/850, the following menu is not displayed.

Operation

1. From the CUI menu, select [Remote Setup].

   The Remote Maintenance Setting menu opens.

   

2. From the Remote Maintenance setting menu, select [Software investigation information collection].
3. Perform the required operations according to the menu.

For information on REMCS Agent, see the following manual:

REMCS Agent Operator's Guide