Enhanced Support Facility 2.6 User's Guide

11.3 Messages

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ERROR: fjcollect: Cannot create file: FILE_NAME

Cause:

The file FILE_NAME could not be created since execution of the tar or compress command failed.

Action:

The error message of the tar or compress command will be displayed. Take appropriate corrective action according to the contents of the message.

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ERROR: fjcollect: Cannot create patch data file: FILE_NAME

Cause:

The file shown in FILE_NAME was not created because the fjcollect command failed to get patch information.

Action:

If this error continues to occur even after the re-execution, collect troubleshooting information and contact the provider of the hardware or support service.

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ERROR: fjcollect: Command execution failed: COMMAND_NANE

Cause:

Execution of the command COMMAND_NAME has failed. In COMMAND_NAME, the command name to collect the patch information is displayed.

Action:

Check whether the command displayed can be run or not. If the command can not be run normally, re-execute it after you removing the cause of the error. If the command can be run normally, collect troubleshooting information and contact the provider of the hardware or support service.

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ERROR: fjcollect: Command not found: COMMAND_NAME

Cause:

The command COMMAND_NAME which was needed by fjcollect was not found because this command was executed on the not supported Solaris OS version.

Action:

This system is not supported.

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ERROR: fjcollect: Directory not found: DIR_NAME

Cause:

The directory in the specified path name DIR_NAME as the output does not exist.

Action:

Specify the file name whose parent directory is exists.

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ERROR: fjcollect: File already exists: FILE_NAME

Cause:

The file FILE_NAME specified as the output file already exists. When the file name specified with the -o option or suffixed by ".tar" or ".tar.Z" exists, fjcollect command can not be executed.

Action:

Specify other file name, or execute fjcollect(1M) after removing the existing file.

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ERROR: fjcollect: Internal error occurred (INTERNAL_MESSAGE).

Cause:

There is an error in the setting or environment for this command to execute or an error has occurred during the process of this command. The detailed information for trouble shooting is displayed in INTERNAL_MESSAGE.

Action:

If this error continues to occur even after the re-execution, collect troubleshooting information and contact the provider of the hardware or support service.

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ERROR: fjcollect: Invalid character: INPUT_CHAR

Cause:

Invalid character INPUT_CHARwas input for the output file name.

Action:

Specify a file name which consists of available characters (alphabet, digit, '-', '.', '/', '_')

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ERROR: fjcollect: Unsupported architecture: ARCH

Cause:

The command was executed on the not supported architecture ARCH.

Action:

This system is not supported.