PRIMECLUSTER Global Disk Services Configuration and Administration Guide 4.1 (Solaris(TM) Operating System)

F.2.2 Collecting Initial Investigation Material with sdxsnap.sh Script

Since the amount of information collected with the fjsnap command is rather large, it is often required to be sent to us by postal mail, and not by e-mail, which could take a few days before our engineer can start investigating.

In order to promptly start the initial investigation, you can only collect the essential information with the sdxsnap.sh script. If you wish to reduce the time lapse before the actual investigation starts, collect information using both the sdxsnap.sh script and the fjsnap command, and e-mail this initial investigation material first.

 

Execute the sdxsnap.sh script by following the procedures below.

1. Login with the superuser authority.

2. Execute the sdxsnap.sh script.

# /etc/opt/FJSVsdx/bin/sdxsnap.sh -s [-d dir]
# cd dir
# tar cvf snap.tar SDXSNAP

Use the -d option to save the material in the dir directory. If the -d option is not used, the material will be saved in the /tmp directory.

Send us the snap.tar file, which will be used as initial investigation material.