PRIMECLUSTER Global Disk Services Configuration and Administration Guide 4.1 (Linux)

F.2 Collecting Investigation Material

When a problem occurs with GDS that can not be resolved by referring to this Troubleshooting appendix, collect the investigation material and contact your local customer support.

 

• Investigation material must be collected promptly. With the passage of time, necessary information may be lost.
• When using GDS with a cluster system, collect investigation material from all nodes.

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F.2.1 Collecting with pclsnap Command

F.2.2 Collecting Initial Investigation Material with sdxsnap.sh Script