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Systemwalker Software Configuration Manager Troubleshooting Guide
FUJITSU Software

Preface

Purpose of this Document

This document provides the appropriate responses for problems that occurred in the following version of Systemwalker Software Configuration Manager:

Intended Readers

This document is intended for operators of Systemwalker Software Configuration Manager who understand the basic operation and functions of Systemwalker Software Configuration Manager.


Structure of this Document

The structure of this document is as follows:

Chapter 1 Troubleshooting Flow

This section explains the troubleshooting flow of Systemwalker Software Configuration Manager.

Chapter 2 Installation-related Troubleshooting

This section explains installation-related troubleshooting in Systemwalker Software Configuration Manager.

Chapter 3 Operation-related Troubleshooting

This section explains operation-related troubleshooting in Systemwalker Software Configuration Manager.


Conventions Used in this Document

Refer to the Documentation Road Map for information on the names, abbreviations, and symbols used in this manual.


Abbreviations and Generic Terms Used for Operating Systems

This document uses the following abbreviations and generic terms to indicate operating systems.

Official name

Abbreviation

Microsoft(R) Windows Server(R) 2012 Datacenter
Microsoft(R) Windows Server(R) 2012 Standard

Windows Server 2012

Windows

Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Standard

Windows Server 2012 R2

Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V
Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V

Windows Server 2008

Microsoft(R) Windows Server(R) 2008 R2 Standard
Microsoft(R) Windows Server(R) 2008 R2 Enterprise

Windows Server 2008 R2

Microsoft(R) Windows Server(R) 2003 R2, Standard Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition
Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition

Windows Server 2003 R2

Red Hat(R) Enterprise Linux(R) (for x86)

RHEL (x86)

RHEL

Red Hat(R) Enterprise Linux(R) (for Intel64)

RHEL (Intel64)


Export Restrictions

If this document is to be exported or provided overseas, confirm legal requirements for the Foreign Exchange and Foreign Trade Act as well as other laws and regulations, including U.S. Export Administration Regulations, and follow the required procedures.


Trademarks

Note that system names and product names in this document are not accompanied by trademark symbols such as (TM) or (R).


Issue Date and Version

Version

Manual code

July 2012: First edition

B1X1-0133-02ENZ0(00) / B1X1-0133-02ENZ2(00)

January 2013: Second edition

B1X1-0133-03ENZ0(00) / B1X1-0133-03ENZ2(00)

March 2014: Third edition

B1X1-0133-04ENZ0(00) / B1X1-0133-04ENZ2(00)


Copyright

Copyright 2010-2014 FUJITSU LIMITED